Back

DePaula Mazda - Service Center

Albany, NY

4.6
515 Reviews

515 Reviews of DePaula Mazda - Service Center

Sort by
April 14, 2023

Cool new place and friendly staff! It was very easy to get a schedule too. More

by Andre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie, Jim Sweeney
April 14, 2023

Thank You DePaula! Always a pleasure stopping by for service and maintenance for my Mazda vehicle! It has been very easy to schedule what I need and waiting for the wor More

by ERICFOSTERWU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zak Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tarrah Plant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bev Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Cummings, Mikayla Boutros, Stephanie Cassella, Tom Szakmary, Matthew Wylie, Jim Sweeney
April 11, 2023

We waited quite a bit longer then expected and was promised a complimentary wash which never happened 🥵 More

by JILIALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Wylie, Jim Sweeney
April 11, 2023

Good care of my vehicle regardless of mileage and fair prices for services and parts. More

by Cesarverab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie
April 10, 2023

Like the new service center. Everyone was very professional and courteous. The service was done timely. More

by ALBALEGEND14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cassella, Matthew Wylie
April 08, 2023

Good service-accommodating staff We liked the video alot. Early morning appt was very handy. More

by dmc2257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie, Jim Sweeney
April 08, 2023

Professional, friendly and very courteous. Kept me involved during the whole service process.finished when promised. Service area clean and organized. More

by pkingsr8851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie
April 07, 2023

Waited 2 hours for an inspection and oil change. Wasn't particularly busy that day. New building is very nice 👍 More

by rcorrad1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't know anyone
April 06, 2023

Nice bright waiting space. Easy access. Very personable service write-up personnel. My bill was less than anticipated. More

by JNNWGNR
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie
April 04, 2023

Very professional while still feeling personal enough, got me in and out as soon as possible and overall did wonderful work on my CX-5 More

by MGKJS07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cassella, Matthew Wylie, Jim Sweeney
...
45
...