DePaula Mazda - Service Center

Friendly, helpful service advisors in a very new building which is appreciated. Prices are clear. which is appreciated. Prices are clear. More

Brought my vehicle in for service and was greeted by Matthew after pulling in the drive. Very polite and professional. Matthew after pulling in the drive. Very polite and professional. More

Love the Dealership and the service department! My daughter and I bought cars from Depaula. My daughter and I bought cars from Depaula. More

Very pleasant and friendly employees. Nice new building. Love the video review checklist. Will definitely come back for maintenance. Nice new building. Love the video review checklist. Will definitely come back for maintenance. More

Matt was very knowledgeable & very accommodating when the online reservation system made a mistake with my appointment. He kept me informed & answered all my questions. He's a credit to your dealership! online reservation system made a mistake with my appointment. He kept me informed & answered all my questions. He's a credit to your dealership! More

Went in for an oil change and they drained my CVT transmission and they “didn’t know” and have me DRIVE MY xxxxING CTV TRANSMISSION with missing fluid causing god knows what damage because they don’t transmission and they “didn’t know” and have me DRIVE MY xxxxING CTV TRANSMISSION with missing fluid causing god knows what damage because they don’t know about CVTS clearly. They offered to UBER ME HOME when they “didn’t have a loaner” and eventually got them to drive me to the airport to get me a rental. They’re not taking responsibility of possibly DESTROYING my transmission. I want them to buy my car back and I’ll take my business elsewhere. Completely unprofessional. Just want to note that the salesman I dealt with back only in April to buy my car (that you guys destroyed) was amazing. So here’s a timeline of things. I bought my car in April, got the maintenance package and went in for my first oil change and they completely messed it up and won’t take accountability. More

Favorite. Nice guy he answered all my questions. I will bring my car back to him. Nice guy he answered all my questions. I will bring my car back to him. More

I was mislead about the features of my car. One disappointment after another once I bought it about what my $42K car doesn’t have, which I expected. I was too trusting and eager. I’m almost tot One disappointment after another once I bought it about what my $42K car doesn’t have, which I expected. I was too trusting and eager. I’m almost totally at a loss understanding what the car does do. Practically no tutorial. ??? Door locks, Bluetooth, no nav chip, seat adjustment, no Serius??? It goes on. This is my third Mazda and probably the last. More

They were fantastic with explaining what needed to be completed and how it was going to happen completed and how it was going to happen More

I like the new mazda dealer in colonie ny, unfortunately I wish you had one in Bennington Vermont too. I wish you had one in Bennington Vermont too. More