DePaula Mazda - Service Center

First off let me say I love the new Mazda facility. Matthew Wylie greeted me with a smile and a warm welcome. I loved the video that was sent to me of the undercarriage of my car! Well waiting for Matthew Wylie greeted me with a smile and a warm welcome. I loved the video that was sent to me of the undercarriage of my car! Well waiting for my car I was able to see Stephanie the finance person and Zak who sold me my car. It was a pleasure to see both of them and they were extremely kind and very professional and welcoming me to the new Mazda facility. More

Everything went as expected. I am satisfied with the service at this new Mazda location. I am satisfied with the service at this new Mazda location. More

There service is good and thorough but very pricey. It cost me over $450 for a battery with the diagnoses. It cost me over $450 for a battery with the diagnoses. More

Fantastic service. Great at explaining what is wrong with my car. Love the team. Ritchie, Jim, Matthew and Tom all did a great job. Great at explaining what is wrong with my car. Love the team. Ritchie, Jim, Matthew and Tom all did a great job. More

I went for a tire Rotation and New York State inspection. They sent me a video of the inspection which helped me fix my car. I was able to finish the work and get it inspected again and it passed. They sent me a video of the inspection which helped me fix my car. I was able to finish the work and get it inspected again and it passed. More

You need more help at the front service desk. If guys go to lunch you need at least two people at the desks. Matthew was bombarded ! He did great though ! If guys go to lunch you need at least two people at the desks. Matthew was bombarded ! He did great though ! More

Matt made my process super quick and easy. Didn't make me wait a long time and decided to give me a loaner car as soon as he found out my problem. Didn't make me wait a long time and decided to give me a loaner car as soon as he found out my problem. More

Love the new location and the service provided! ! New friendly and courteous staff. Keep it up! ! New friendly and courteous staff. Keep it up! More

Very helpful and thorough. I’m addition Matt and Jim were friendly. The new building is outstanding. Comfortable. It made the wait easy. I’m addition Matt and Jim were friendly. The new building is outstanding. Comfortable. It made the wait easy. More

The sales and delivery process was actually a pleasure. Everyone that I dealt with was knowledgeable and helpful. And the process was without undue pressure. They helped me get what I wanted, without tr Everyone that I dealt with was knowledgeable and helpful. And the process was without undue pressure. They helped me get what I wanted, without trying to sell anything I didn't need. More