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DePaula Mazda - Service Center

Albany, NY

4.7
553 Reviews

553 Reviews of DePaula Mazda - Service Center

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November 12, 2023

Clean modern well run operation . very courteous and informative.. love the drive in feature so you don’t need to go outside in bad weather. Nice lobby w coffee More

by Jgwu13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie, Jim Sweeney
November 11, 2023

From service to sales. The whole experience at depaula was great! I dont have any complaints with the cx5 I had and upgraded into! Many thanks to Lisa, Marc and Frank! I ap More

by czitzmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Arvilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa and Frank 5 stars
November 08, 2023

Service was done quickly and professionally. Very pleased with their work! Will continue to use this dealership in the future. More

by MGREENE6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie, Jim Sweeney
November 08, 2023

Three hours for a tire rotation and oil change is excessive in my opinion, I can change the oil in my driveway in under 20 minutes More

by paulthecall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan. Excellent customer service.
November 07, 2023

Depaula Mazda is always very helpful and professional. The waiting room is comfortable and the service didn’t take too long More

by Hnwilley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie, Jim Sweeney
November 05, 2023

Friendly staff, neat facilities and fast service. The thing that stands out the most is the professional and honest staff in the service department. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie, Jim Sweeney
November 05, 2023

Excellent costumer service, comfortable waiting area. Pleasant staff, thank you for the free bags. Will see you again! More

by Mzbzam8319!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie, Jim Sweeney
November 04, 2023

Very very very very very very very very good good good good good good good More

by AHHHHHHH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie, Jim Sweeney
November 03, 2023

Very professional. Honest service recommendations. Great waiting area. Clean. Worked with me to get the best deal possible on new tires More

by DAVEQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa in service - thanks Lisa
October 29, 2023

Usually pretty slow service. Was told new tires on Mazdas only last 30,000 miles which is not good More

by jgodoy1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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