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DePaula Mazda - Service Center

Albany, NY

4.6
403 Reviews

403 Reviews of DePaula Mazda - Service Center

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April 11, 2023

Good care of my vehicle regardless of mileage and fair prices for services and parts. More

by Cesarverab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie
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April 10, 2023

We waited quite a bit longer then expected and was promised a complimentary wash which never happened 🥵 More

by JILIALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Wylie, Jim Sweeney
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April 10, 2023

Like the new service center. Everyone was very professional and courteous. The service was done timely. More

by ALBALEGEND14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cassella, Matthew Wylie
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April 08, 2023

Good service-accommodating staff We liked the video alot. Early morning appt was very handy. More

by dmc2257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie, Jim Sweeney
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April 08, 2023

Professional, friendly and very courteous. Kept me involved during the whole service process.finished when promised. Service area clean and organized. More

by pkingsr8851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie
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April 07, 2023

Waited 2 hours for an inspection and oil change. Wasn't particularly busy that day. New building is very nice 👍 More

by rcorrad1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't know anyone
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April 06, 2023

Nice bright waiting space. Easy access. Very personable service write-up personnel. My bill was less than anticipated. More

by JNNWGNR
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie
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April 04, 2023

Very professional while still feeling personal enough, got me in and out as soon as possible and overall did wonderful work on my CX-5 More

by MGKJS07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cassella, Matthew Wylie, Jim Sweeney
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Helpful
April 02, 2023

Everyone is friendly and helpful. The service was done quickly and the shuttle was great. More

by jp12203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick and Lisa Dugan
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April 02, 2023

The ease of service was far beyond expectations. Service advisor was friendly and very informative. Waiting area was convenient and made time go by fast. Text of video indicating car was ready wa More

by nypink70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bev Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Wylie, Jim Sweeney
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