DePaula Mazda - Service Center

Lisa was amazing - The BEST customer service and service I’ve EVER had! Thank you So much! I’ve EVER had! Thank you So much! More

Car was in shop for over a week waiting for parts. They loaned me a vehicle, so I wasn't without a car during that period. Satisfied with the repairs and appreciated the loaner. They loaned me a vehicle, so I wasn't without a car during that period. Satisfied with the repairs and appreciated the loaner. More

Fast transaction less waiting time, helpful in processing documents, best and helpful sales agent marc aravilla. documents, best and helpful sales agent marc aravilla. More

on time at price quoted great coffee free ride to mall they do good job they do good job More

Excellent and Amazing Service, Very Gentle Service Advisor, Super Fast and Clean, Highly recommend DePaula Mazda! Advisor, Super Fast and Clean, Highly recommend DePaula Mazda! More

Very good service from professional staffs. I did not have to wait for car check start. In addition, waiting area was so confortable. I did not have to wait for car check start. In addition, waiting area was so confortable. More

Excellent Service Technicians and Service Advisors. Good ease of scheduling. Very comfortable waiting area. Lonng-time customer. Good ease of scheduling. Very comfortable waiting area. Lonng-time customer. More

I had a noon time appointment on a Saturday to have a nail removed from my tire. I indicated I would be waiting for the car. Finally at 2:45. After inquiring about my vehicle twice the service representa nail removed from my tire. I indicated I would be waiting for the car. Finally at 2:45. After inquiring about my vehicle twice the service representative told me it wasn't going to be ready, they were short staffed, and they would give me a loaner. While I appreciate the loaner, and the fact that they didn't charge me for the repair, I did indicate I would be waiting for the car on a Saturday and I had other things to do. However, no one told me until almost 3 hours later that the car was not going to be repaired. More

Professional, courteous and timely- rare in todays automotive world - would highly recommend DePaula and have to friends and family automotive world - would highly recommend DePaula and have to friends and family More

Very unhappy customer! ! I was in to have a front headlight replaced for over 2 hrs. Charged 144.00 for what took them 15 mins to actually took took them 15 mins to do! Rea ! I was in to have a front headlight replaced for over 2 hrs. Charged 144.00 for what took them 15 mins to actually took took them 15 mins to do! Real I am do a refund for wasting my time. I’ve owned Mazdas for over 25 years and was treated like this. As I said very unhappy. More