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DePaula Mazda - Service Center

Albany, NY

4.6
461 Reviews

461 Reviews of DePaula Mazda - Service Center

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November 19, 2023

Service staff is always welcoming and knowledgeable. Dealership is Clean and modern. Car was ready when promised. More

by jimsweeney81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sweeney
November 19, 2023

Long delay in getting part with no communication. Repair lasted less than 24 hours but returning to dealer on Monday for resolution. More

by PFFRUN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bev Keenan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Wylie, Jim Sweeney
November 18, 2023

Freindly and helpful, very professional here are ten more words for you read right now More

by wilcosteve
Recommend Dealer
Yes
Employees Worked With
Lisa, Natascha
November 18, 2023

Everyone is so professional and very nice. The building is so clean and it's a pleasure being there. I like the hot chocolate! More

by bettie05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie, Jim Sweeney
November 18, 2023

They are fair, professional a courteous. I highly recommend them. Why do I need fifteen words. More

by JSKUMUR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie, Jim Sweeney
November 17, 2023

They are always so pleasant and fun to deal with from the time that they greet you at your car, until the time that you leave! More

by RPRATT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa at the Service Desk is awesome too!, Matthew Wylie, Jim Sweeney
November 12, 2023

Car service, repair of collision damage, from running over a large rock, was completed, as promised, on time, and very nicely done. More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie, Jim Sweeney
November 12, 2023

Clean modern well run operation . very courteous and informative.. love the drive in feature so you don’t need to go outside in bad weather. Nice lobby w coffee More

by Jgwu13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie, Jim Sweeney
November 11, 2023

From service to sales. The whole experience at depaula was great! I dont have any complaints with the cx5 I had and upgraded into! Many thanks to Lisa, Marc and Frank! I ap More

by czitzmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Arvilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa and Frank 5 stars
November 08, 2023

Service was done quickly and professionally. Very pleased with their work! Will continue to use this dealership in the future. More

by MGREENE6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie, Jim Sweeney
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