DePaula Mazda - Service Center
Albany, NY
461 Reviews of DePaula Mazda - Service Center
Efficient and transparent, friendly, keeps me updated Jacob was very helpful and communicated well with me Jacob was very helpful and communicated well with me More
Jacob was excellent. ..efficient and friendly. He went above and beyond in answering my questions. The servicing went well. I like the video assessment. ..efficient and friendly. He went above and beyond in answering my questions. The servicing went well. I like the video assessment. More
Kept up to date on the services performed and got out around promised time Pleasant around promised time Pleasant More
Courteous, professional , and personable He knew I had a time crunch and really made it important that the job was done in a timely manner! time crunch and really made it important that the job was done in a timely manner! More
So far the experience is good. I've only been there for scheduled services. I am aware of the cost and approximate time frame for the services and I find both accurate. I've only been there for scheduled services. I am aware of the cost and approximate time frame for the services and I find both accurate. More
Easy, as expected Service was well explained with no surprises. Very polite and cheerful customer service surprises. Very polite and cheerful customer service More
My experience was excellent. They treated me very good and I have no complaints at all. They treated me very good and I have no complaints at all. More
I have already done this! ! They were great. I spoke with Lisa from service dept, she was very nice, courteous, and knowledgeable.. arranged for a loaner vehicle while mine was ! They were great. I spoke with Lisa from service dept, she was very nice, courteous, and knowledgeable.. arranged for a loaner vehicle while mine was in shop. Kept me updated with the progress of my vehicle. Would recommend them to anyone. More