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DePaula Mazda - Service Center

Albany, NY

4.6
461 Reviews

461 Reviews of DePaula Mazda - Service Center

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December 08, 2023

Efficient and transparent, friendly, keeps me updated Jacob was very helpful and communicated well with me More

by Soniasamuel07
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Holt
December 07, 2023

Lisa was awesome ! Lisa was helpful and did all she could to help with my car needs More

by BRINY85
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
December 07, 2023

Jacob was excellent. ..efficient and friendly. He went above and beyond in answering my questions. The servicing went well. I like the video assessment. More

by GAILGROW
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Holt
December 06, 2023

Kept up to date on the services performed and got out around promised time Pleasant More

by KELLIEH7
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Holt
December 06, 2023

Courteous, professional , and personable He knew I had a time crunch and really made it important that the job was done in a timely manner! More

by SHORTY6352
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Holt
December 05, 2023

So far the experience is good. I've only been there for scheduled services. I am aware of the cost and approximate time frame for the services and I find both accurate. More

by DAMATO802
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Holt
December 05, 2023

Great staff, beautiful building, and great amenities Staff were quick to assist me and help make my stay as comfortable as it can be. More

by PEATROSTH
Recommend Dealer
Yes
Employees Worked With
Lisa
December 05, 2023

Easy, as expected Service was well explained with no surprises. Very polite and cheerful customer service More

by mpike123
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Holt
December 04, 2023

My experience was excellent. They treated me very good and I have no complaints at all. More

by johnfranconere44
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Holt
December 04, 2023

I have already done this! ! They were great. I spoke with Lisa from service dept, she was very nice, courteous, and knowledgeable.. arranged for a loaner vehicle while mine was More

by vjw12469
Recommend Dealer
Yes
Employees Worked With
Lisa, service dept
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