DePaula Mazda - Service Center
Albany, NY
461 Reviews of DePaula Mazda - Service Center
Service was nicely done, people were kind and courteous, work done on schedule as promised. work done on schedule as promised. More
Thorough servicing. Video informative. Everything well explained. Comfortable facility while waiting. Online scheduling very convenient. Video informative. Everything well explained. Comfortable facility while waiting. Online scheduling very convenient. More
They were kind, helpful and attentive. They made sure everything was fixed properly and did it with my best interest in mind. They made sure everything was fixed properly and did it with my best interest in mind. More
I didn't work with the service department, but returned to DePaula for my second lease because of my prior positive experience. to DePaula for my second lease because of my prior positive experience. More
I know they are trying but frustrating when problem with your BRAND NEW car purchased 8 months a go, is NOT fixed after 3 visits (with service people telling me there's no problem each time) and you go on t your BRAND NEW car purchased 8 months a go, is NOT fixed after 3 visits (with service people telling me there's no problem each time) and you go on the road trip minimum 200 miles away from home, and you get to have MULTIPLE experience of wonderful MAZDA roadside assistance call that takes minimum of 3 to 4 Hours to just to get someone each time. I Would really like them to experience being stuck out in the cold for 3 hours waiting for roadside assistance and then tell themselves "there's no problem with the car". More