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DePaula Mazda - Service Center

Albany, NY

4.6
461 Reviews

461 Reviews of DePaula Mazda - Service Center

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March 15, 2024

Service was nicely done, people were kind and courteous, work done on schedule as promised. More

by PSPARANO36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Sweeney
March 15, 2024

Thorough servicing. Video informative. Everything well explained. Comfortable facility while waiting. Online scheduling very convenient. More

by dgort
Recommend Dealer
Yes
Employees Worked With
Brian Westervelt
March 15, 2024

The experience was a positive one. The work was done efficiently and the staff were cordial. More

by LAURENSSPRINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
March 14, 2024

Bought a new car already traded it in! Some issues never heard from my salesman. More

by toddco23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff
March 13, 2024

They were kind, helpful and attentive. They made sure everything was fixed properly and did it with my best interest in mind. More

by FRIEDMNGRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lomnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2024

My appointment with the servicing of my car went well and I was satisfied with all aspects of the experience More

by FROBT61813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sweeney
March 09, 2024

The dealership service was great. They were able to get me in and out quickly. The waiting area was nice. More

by aldermanza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sweeney
March 03, 2024

I didn't work with the service department, but returned to DePaula for my second lease because of my prior positive experience. More

by jackwelshdesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamil Karimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Cassella
March 01, 2024

I know they are trying but frustrating when problem with your BRAND NEW car purchased 8 months a go, is NOT fixed after 3 visits (with service people telling me there's no problem each time) and you go on t More

by Aaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Lomnicki
1.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

First time there will be coming back send oil change coupons Great first expression Great More

by HARLEY2015TWICE
Recommend Dealer
Yes
Employees Worked With
I think Brian
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