DePaula Mazda - Service Center

All was super accommodating. .. I had oil change & NYS Inspection. Some oil drops&smudges on engine cover & oily hand prints on door. Inside was clean ???? .. I had oil change & NYS Inspection. Some oil drops&smudges on engine cover & oily hand prints on door. Inside was clean ???? More

Friendly, seamless and timely. I’m glad that my vehicle is under the care of knowledgeable and understanding people I’m glad that my vehicle is under the care of knowledgeable and understanding people More

Love the building, and the waiting area, the employees, the service the video was a fun touch the service the video was a fun touch More

The service staff is so great- always friendly and accommodating. Since I have the new model cx90, there has been several recalls and they have always been quick to get me in and accommodating while I accommodating. Since I have the new model cx90, there has been several recalls and they have always been quick to get me in and accommodating while I’m waiting. I don’t even mind coming in for service! The waiting room is clean and quiet. More

This was my first time to go for serivce at DePaula Mazda. But clearly very good experience. Very prompt service. And that too in quite a short time. Also, lattended my querries too. Surely, will visit Mazda. But clearly very good experience. Very prompt service. And that too in quite a short time. Also, lattended my querries too. Surely, will visit next time too. More

Lisa in the Service Department is a gem. She always makes me feel like a most valued customer. She always makes me feel like a most valued customer. More

The prices are ridiculously high and even the services that I asked for I didn't get because Brian forgot that I asked for I didn't get because Brian forgot More

I never fill out these surveys but felt compelled to give an excellent rating here. Both service and sales have been top notch. an excellent rating here. Both service and sales have been top notch. More

Absolutely shameful! Took my car to DePaula Mazda in Albany to have my heating system looked at. I smelled a burning odor when I turned on the heat and defroster in the c Took my car to DePaula Mazda in Albany to have my heating system looked at. I smelled a burning odor when I turned on the heat and defroster in the car. If you watch the video, you'll see that with minimal effort or time, they charged me $194 for this service! Thanks for putting a thermometer in the vents for a few seconds and justifying this bill! Really? Again, shameful! More

I had a pleasant experience and was made aware of the condition of my car and how to upkeep it condition of my car and how to upkeep it More