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DePaula Mazda - Service Center

Albany, NY

4.6
461 Reviews

461 Reviews of DePaula Mazda - Service Center

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May 15, 2024

Was checked in right away by Brian W for my inspection and was finished and on my way home in less than an hour. More

by sjmurtagh43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Westervelt
May 12, 2024

The service area was very busy and was I treated professionally and courteously. The service to my car was fully explained to me and was done timely. More

by DMARTI944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
May 11, 2024

I love going to this dealership as they are so friendly and the environment is so relaxing. More

by KLEGGS614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
May 11, 2024

Very responsive to questions and concerns. Welcoming environment and personnel. Quite clean, including restroom. Video link with audio of inspection of my vehicle informative and helpful. More

by mcstoddart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daury Garcia
May 11, 2024

Friendly and professional staff. Explained everything. They even provided an emailed video of the undercarriage inspection. More

by PETERB3301
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Very friendly and kindness, super fast service, very clean check in check out area, comfortable waiting area. highly recommended. More

by futoshi.hayashida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sweeney
May 10, 2024

Sales staff is Very knowledgeable Made great suggestions and I ended up getting exactly what I wanted and then some Finance Department is easy to work with Service Department is fantastic More

by dchamp0820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamil Karimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Westervelt , Stephanie Cassella
May 09, 2024

Friendly well trained staff. Entire process from making an appointment to receiving my vehicle after being serviced was perfect. More

by lizmyershd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Sweeney
May 05, 2024

Everything was fine as expected. I am satisfied with the service at the dealer . Thank you! More

by mlazurus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Sweeney
May 05, 2024

They were very kind to me, even though I am not a good English speaker. Thank you very much. More

by isbn978_cc
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Cassella, Jim Sweeney
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