DePaula Mazda - Service Center
Albany, NY
516 Reviews of DePaula Mazda - Service Center
Everything was good but received car 25 minutes later than promised. Requirement for 15 words is stupid than promised. Requirement for 15 words is stupid More
Although nothing was found wrong with my car the service dept. took the time to thoroughly test everything and try to find a problem . I rec'd a loaner car , which I was very grateful for and that Cooley Ma dept. took the time to thoroughly test everything and try to find a problem . I rec'd a loaner car , which I was very grateful for and that Cooley Mazda would not furnish me one during the whole week they kept my car . I will return to DePaula from now on . Thank you all for your professionalism . More
Courteous and knowledgeable. Great customer service and extremely helpful. I appreciated the ride to work. Great customer service and extremely helpful. I appreciated the ride to work. More
I’m always so impressed with the kindness shown by everyone at this dealership! They were able to squeeze me into a busy morning to repair a flat tire, even though there were no appointments available everyone at this dealership! They were able to squeeze me into a busy morning to repair a flat tire, even though there were no appointments available. My car was ready in a few hours. More
Lias is the best as always. So was the other service rep whose name I can’t remember So was the other service rep whose name I can’t remember More
Lisa is awesome! She is proactive and really cares about your customers. I feel like more than just a number. She is proactive and really cares about your customers. I feel like more than just a number. More
It was easy to figure out where to go and what to do when I got there. Staff was friendly and helpful. I got there. Staff was friendly and helpful. More