DePaula Mazda - Service Center

Purchased 3 cars from them. 2 from new place. Service has been great, We knew what we were looking for. 2 from new place. Service has been great, We knew what we were looking for. More

I brought my vehicle in for its' first service. I also requested 2 more services which DePaula accommodated. My vehicle service was completed within an hr. and I was on my way. DePaula is great I also requested 2 more services which DePaula accommodated. My vehicle service was completed within an hr. and I was on my way. DePaula is great to work with and I am very satisfied. More

I brought my new vehicle in for its' first service. The staff was very friendly and I requested 2 additional services which DePaula accommodated. Within an hr., the service was completed and I was on The staff was very friendly and I requested 2 additional services which DePaula accommodated. Within an hr., the service was completed and I was on my way. I am very satisfied with DePaula. More

Lisa is awesome as always , she took care of the recall in timely manner for me , on reason I return to this service is Lisa , 5 stars to her in timely manner for me , on reason I return to this service is Lisa , 5 stars to her More

Doing business with DePaula Mazda has been a pleasing, stress-free experience. Communication and work from their service department was also worry free. I was provided a loaner vehicle so that I could get stress-free experience. Communication and work from their service department was also worry free. I was provided a loaner vehicle so that I could get back to my house where I work full time while providing care for someone physically incapacitated. This was a huge relief. My vehicle is still quite new, but when the time comes, I will return to DePaula Mazda first. More

I called with a dash alert code problem. They said to come right in. I was given a loaner car with no problems whatsoever and was in and out of there in less than 15 minutes and true to thei They said to come right in. I was given a loaner car with no problems whatsoever and was in and out of there in less than 15 minutes and true to their word; they let me know exactly what was going on as they addressed the issue and I was able to come back and pick up my car when they said it was ready. Excellent customer service! More

Both were kind and professional. Brian went above and beyond to accommodate my schedule when one of the recalls had not gone through during my original appointment the day before. Co Brian went above and beyond to accommodate my schedule when one of the recalls had not gone through during my original appointment the day before. Coming to pick up my car and provide a loaner was greatly appreciated! Having dealt with other car dealerships in the past, I know it is rare to find this level of thoughtfulness and dedication. It was a very positive experience! It is clear that they are committed to making the process as smooth and stress free as possible. I can tell that good customer service is a priority! More

It was great but even though I mentioned what I wanted in my early online request, They didn't have the part on hand. I had to come back two days later for the part I requested in my online request my early online request, They didn't have the part on hand. I had to come back two days later for the part I requested in my online request More

Once they got the part the repair was quick and well done. The text came quickly done. The text came quickly More

The staff at DePaula are helpful , they seem to work well together and offer a kind of, caring experience , making one feel like their business matters to everyone at the company , I truly appreciate the sta together and offer a kind of, caring experience , making one feel like their business matters to everyone at the company , I truly appreciate the staff ! The lady who answers the phone when you call could be a little more friendly or at least sound like she likes her job , I do not mean to be rude but ... we love DePaulas service !! Thank you More