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DePaula Mazda - Service Center

Albany, NY

4.6
546 Reviews
Today: 7:30 AM - 2:00 PM Closed Now
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546 Reviews of DePaula Mazda - Service Center

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April 23, 2025

Met my needs. Gave me a loaner while the work was being done. Always friendly. More

by DAND2804
Recommend Dealer
Yes
Employees Worked With
Lisa
April 23, 2025

Service was prompt finished as promised. Super nice staff in the service department. Will continue to use More

by SCAVALLARO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bev Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

Technician never reset my speedometers mileage indicator Screen still shows I need service!! Not satisfied More

by Wgreher1
Recommend Dealer
Yes
April 16, 2025

They were Prompt, pleasant, informative, courteous, I would recommend service to family and friends. Thank you More

by janethall911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bev Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

The service was ready quick , the representative was friendly and knowledgeable. Will stop by for service again. More

by HDLUU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know name
April 11, 2025

Professionalism , supportive, and being respectful are some of the best qualities I’ve experienced. I was overall very satisfied with my service. More

by joseph.kazalsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Lisa
April 07, 2025

Lisa was an excellent and helpful service advisor. I appreciated receiving a texted video detailing the issues with my car. More

by K.drewitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
April 04, 2025

Everyone was very nice and Lisa took great care of me! Mechanic checked out my car and sent me a vidieo of his work! More

by DHWASZCZ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bev Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

They seem ok but have some trouble with scheduling service. First time they put me down for dropping off when I clearly stated I was waiting. The second they had to reschedule due to lack of techs. I More

by pmferrara2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
March 28, 2025

Friendly, professional, capable staff on the front lines and in the garage. And service was done faster than expected! More

by usher_bather_4a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team—all of them
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