DePaula Mazda
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Matthew Wylie is very courteous and willing to schedule and make timely appointments. Matthew is willing to go that extra step .Tom and his staff are most helpful and willing to work with you. This experie and make timely appointments. Matthew is willing to go that extra step .Tom and his staff are most helpful and willing to work with you. This experience has been a pleasure . It’s nice to see DePaulas’ new Mazda dealership doing so well. Thank you Tom Jim Matthew Ricky from Mary Ann Grade More
So I recently purchased a vehicle and they were phenomenal. Not only were they understanding and willing to work with me but they were super patient. I have to say it is the one dealership that I'v phenomenal. Not only were they understanding and willing to work with me but they were super patient. I have to say it is the one dealership that I've been to where I didn't feel pressured. If you're looking for an amazing car and want to go to a place where you feel like you are their priority not just another customer coming in the door you absolutely should go and purchase your next vehicle here. I will definitely let my friends and family know about the experience that I had and hopefully lean them towards a Mazda for their next purchase. More
I never felt pushed or taken advantage of. Everyone I worked with made the process fun. Everyone I worked with made the process fun. More
Pre-certified checks are sometimes skipped at this dealership, (sold me a car with rim severely bent on the inside and loaded with tire weights - resulted in tire deflating ) and unless you’re willing dealership, (sold me a car with rim severely bent on the inside and loaded with tire weights - resulted in tire deflating ) and unless you’re willing to go to the mat, they’ll tell you, “Sorry, but there is nothing we can do for you.” Typical car dealership shenanigans. And avoid a salesman named Frank at all costs. Once he sells you a car, he’s done with you. He’ll blow you off with the classic sleaze ball car salesman line, “I’m in sales and cannot do anything for you now. Call service and they’ll handle it - there’s nothing I can do for you.” I’ll never do business with DePaula again, and tell everyone I know to avoid them like the plague. More
Careful, prompt courteous service. Reasonable charge. Elegant and comfortable facility. All agents I met were helpful. Reasonable charge. Elegant and comfortable facility. All agents I met were helpful. More
I had a very good experience. Very nice facility. Smooth operation. Excellent communication with technicians and great reminders prior to my visit Very nice facility. Smooth operation. Excellent communication with technicians and great reminders prior to my visit More
Salespeople were easy to work with and signing the paperwork to buy the vehicle was a breeze. No high pressure warranty sales pitch which was greatly appreciated! paperwork to buy the vehicle was a breeze. No high pressure warranty sales pitch which was greatly appreciated! More
Very clean friendly and helpful my salesman Bill was Greer I felt like I knew him for awhile easy to talk to Greer I felt like I knew him for awhile easy to talk to More