
DePaula Mazda
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Went in for an oil change and they drained my CVT transmission and they “didn’t know” and have me DRIVE MY xxxxING CTV TRANSMISSION with missing fluid causing god knows what damage because they don’t transmission and they “didn’t know” and have me DRIVE MY xxxxING CTV TRANSMISSION with missing fluid causing god knows what damage because they don’t know about CVTS clearly. They offered to UBER ME HOME when they “didn’t have a loaner” and eventually got them to drive me to the airport to get me a rental. They’re not taking responsibility of possibly DESTROYING my transmission. I want them to buy my car back and I’ll take my business elsewhere. Completely unprofessional. Just want to note that the salesman I dealt with back only in April to buy my car (that you guys destroyed) was amazing. So here’s a timeline of things. I bought my car in April, got the maintenance package and went in for my first oil change and they completely messed it up and won’t take accountability. More
I was mislead about the features of my car. One disappointment after another once I bought it about what my $42K car doesn’t have, which I expected. I was too trusting and eager. I’m almost tot One disappointment after another once I bought it about what my $42K car doesn’t have, which I expected. I was too trusting and eager. I’m almost totally at a loss understanding what the car does do. Practically no tutorial. ??? Door locks, Bluetooth, no nav chip, seat adjustment, no Serius??? It goes on. This is my third Mazda and probably the last. More
Todd Brandt was excellent to work with easy end of lease and into new lease and into new lease More
Professional service. Attentive to my needs. Friendly atmosphere. Quality time given. Reasonable trade-in value extended. Attentive to my needs. Friendly atmosphere. Quality time given. Reasonable trade-in value extended. More
Salesman Todd did a great job and everyone was so nice ! We will definitely shop for more cars in the furure We will definitely shop for more cars in the furure More