
DePaula Mazda
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Fast transaction less waiting time, helpful in processing documents, best and helpful sales agent marc aravilla. documents, best and helpful sales agent marc aravilla. More
Very good service from professional staffs. I did not have to wait for car check start. In addition, waiting area was so confortable. I did not have to wait for car check start. In addition, waiting area was so confortable. More
I drove 3 hours because they had exactly what I was looking for in stock. looking for in stock. More
They got to know me and listen to what I wanted and made it happen. I have nothing but great things to say about Todd and Stephanie. Mazda is lucky to have them. it happen. I have nothing but great things to say about Todd and Stephanie. Mazda is lucky to have them. More
I had such a great experience! Everyone was extremely helpful and kind which made the process very smooth and enjoyable. Thank you! Everyone was extremely helpful and kind which made the process very smooth and enjoyable. Thank you! More
I just purchased a 2023 MX-5 Miata Club, which was a special order. My salesman Todd Brandt and finance manager, Stephanie Cassella were wonderful. Todd made the ordering process so easy. Waiting for M special order. My salesman Todd Brandt and finance manager, Stephanie Cassella were wonderful. Todd made the ordering process so easy. Waiting for Mazda to build and ship the car took a long time, which I was prepared for and Todd was very patient and supportive during that four and a half month process. When the car arrived, getting me on the road was a breeze and everyone at Depaula made me feel like family. I am very happy with my purchase. I would and I will recommend them whenever I get the opportunity. This car is amazing and has already attracted a lot of attention. Thanks again everyone at Depaula! More
I had the pleasure of working with Tammy Meadors recently, and I must say that her assistance was invaluable. Tammy went above and beyond in ensuring that my experience was not only smooth but also recently, and I must say that her assistance was invaluable. Tammy went above and beyond in ensuring that my experience was not only smooth but also thoroughly explained every step of the way. From the moment I reached out to her for assistance, Tammy's professionalism and dedication were evident. She took the time to listen to my concerns and questions, patiently addressing each one with a clear and concise explanation. Her knowledge and expertise were truly impressive, making the process feel manageable and less daunting. Furthermore, I'd like to express my appreciation for Frank Santoro's role in finalizing everything. Frank's expertise and attention to detail were crucial in tying up loose ends and ensuring a smooth and successful outcome. His professionalism and dedication mirrored Tammy's, creating a seamless collaboration that made the entire process efficient and stress-free. Overall, I can't thank Tammy Meadors enough for her exceptional assistance and dedication to making my experience as smooth as possible. Her professionalism, expertise, and warm personality truly set her apart, and I highly recommend her to anyone seeking assistance in a similar capacity. Thank you, Tammy! More
I had a noon time appointment on a Saturday to have a nail removed from my tire. I indicated I would be waiting for the car. Finally at 2:45. After inquiring about my vehicle twice the service representa nail removed from my tire. I indicated I would be waiting for the car. Finally at 2:45. After inquiring about my vehicle twice the service representative told me it wasn't going to be ready, they were short staffed, and they would give me a loaner. While I appreciate the loaner, and the fact that they didn't charge me for the repair, I did indicate I would be waiting for the car on a Saturday and I had other things to do. However, no one told me until almost 3 hours later that the car was not going to be repaired. More