
DePaula Mazda
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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I had such a great experience! Everyone was extremely helpful and kind which made the process very smooth and enjoyable. Thank you! Everyone was extremely helpful and kind which made the process very smooth and enjoyable. Thank you! More
I just purchased a 2023 MX-5 Miata Club, which was a special order. My salesman Todd Brandt and finance manager, Stephanie Cassella were wonderful. Todd made the ordering process so easy. Waiting for M special order. My salesman Todd Brandt and finance manager, Stephanie Cassella were wonderful. Todd made the ordering process so easy. Waiting for Mazda to build and ship the car took a long time, which I was prepared for and Todd was very patient and supportive during that four and a half month process. When the car arrived, getting me on the road was a breeze and everyone at Depaula made me feel like family. I am very happy with my purchase. I would and I will recommend them whenever I get the opportunity. This car is amazing and has already attracted a lot of attention. Thanks again everyone at Depaula! More
I had the pleasure of working with Tammy Meadors recently, and I must say that her assistance was invaluable. Tammy went above and beyond in ensuring that my experience was not only smooth but also recently, and I must say that her assistance was invaluable. Tammy went above and beyond in ensuring that my experience was not only smooth but also thoroughly explained every step of the way. From the moment I reached out to her for assistance, Tammy's professionalism and dedication were evident. She took the time to listen to my concerns and questions, patiently addressing each one with a clear and concise explanation. Her knowledge and expertise were truly impressive, making the process feel manageable and less daunting. Furthermore, I'd like to express my appreciation for Frank Santoro's role in finalizing everything. Frank's expertise and attention to detail were crucial in tying up loose ends and ensuring a smooth and successful outcome. His professionalism and dedication mirrored Tammy's, creating a seamless collaboration that made the entire process efficient and stress-free. Overall, I can't thank Tammy Meadors enough for her exceptional assistance and dedication to making my experience as smooth as possible. Her professionalism, expertise, and warm personality truly set her apart, and I highly recommend her to anyone seeking assistance in a similar capacity. Thank you, Tammy! More
I had a noon time appointment on a Saturday to have a nail removed from my tire. I indicated I would be waiting for the car. Finally at 2:45. After inquiring about my vehicle twice the service representa nail removed from my tire. I indicated I would be waiting for the car. Finally at 2:45. After inquiring about my vehicle twice the service representative told me it wasn't going to be ready, they were short staffed, and they would give me a loaner. While I appreciate the loaner, and the fact that they didn't charge me for the repair, I did indicate I would be waiting for the car on a Saturday and I had other things to do. However, no one told me until almost 3 hours later that the car was not going to be repaired. More
A great experience working with the team at Depaula Mazda. Todd listened closely to my preferences and was extremely knowledgable of the models we looked at. Then Stephanie was amazing to work with Mazda. Todd listened closely to my preferences and was extremely knowledgable of the models we looked at. Then Stephanie was amazing to work with and helped me to decide on the perfect plan for me. I’m going to highly recommend Depaula Mazda to any of my family/friends in search of a new car! A terrific experience!! More
Very unhappy customer! ! I was in to have a front headlight replaced for over 2 hrs. Charged 144.00 for what took them 15 mins to actually took took them 15 mins to do! Rea ! I was in to have a front headlight replaced for over 2 hrs. Charged 144.00 for what took them 15 mins to actually took took them 15 mins to do! Real I am do a refund for wasting my time. I’ve owned Mazdas for over 25 years and was treated like this. As I said very unhappy. More
Marc was great. Easy to deal with, no nonsense and made everything simple and straightforward. Easy to deal with, no nonsense and made everything simple and straightforward. More