
DePaula Mazda
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Really friendly service. There was a video with a complete walk through with description of my vehicle from front to back. Suggested what was needed to be done and nothing wa There was a video with a complete walk through with description of my vehicle from front to back. Suggested what was needed to be done and nothing was pushed on you. I was in and out within an hour! Great communication with text updates. Over a great experience. More
Lisa - and everyone I encountered - was super friendly and helpful. Just a pleasant, efficient experience overall. My only suggestion would be to reduce the number of emails and texts received... reminder and helpful. Just a pleasant, efficient experience overall. My only suggestion would be to reduce the number of emails and texts received... reminders are helpful and surveysare important - but it's a bit much. More
If I could give a 15 out of 10 to Todd, I would. His thorough knowledge of the cars & brand and customer service skills were beyond excellent, especially compared to the skills of staff at other dea His thorough knowledge of the cars & brand and customer service skills were beyond excellent, especially compared to the skills of staff at other dealerships I went to see about purchasing other brand vehicles. I was incredibly impressed with Todd as a top notch sales & customer service professional. I also received excellent customer service from Jamil, the service manager. All around, I received outstanding customer service from the staff at DePaula Mazda. More
Everything went well. Relatively easy to get appointment for recall fix. When I arrived, both tech and receptionist were right on it, efficient and professionally friend Relatively easy to get appointment for recall fix. When I arrived, both tech and receptionist were right on it, efficient and professionally friendly. A good experience overall. More
Without question the smoothest purchase experience I have ever had when buying a vehicle. Everything from our initial contact to signing the paperwork for the vehicle was a great experience, and I would not ever had when buying a vehicle. Everything from our initial contact to signing the paperwork for the vehicle was a great experience, and I would not hesitate to do business with this dealership in the future. More
Jeff was very helpful throughout the process of leasing my car. He patiently answered all my questions. The entire experience was painless. my car. He patiently answered all my questions. The entire experience was painless. More
Easy process No pressure sale Vehicle did the selling Tyler was very knowledgeable and patient. Tyler was very knowledgeable and patient. More