DePaula Mazda

Great salesman! Marc Arvilla is the man!! He's easy to talk to, down to earth, and has a great sense of humor. He is very patient too, we're picky people! He went th Marc Arvilla is the man!! He's easy to talk to, down to earth, and has a great sense of humor. He is very patient too, we're picky people! He went the extra mile to get us into the vehicle we wanted. Only 5 stars? No way...we give him 20 stars, he gets Albert's 5 stars, Zack's 5 stars, and Frank's 5 stars too! He should own DePaula Mazda! We would buy cars from him any day, hopefully soon for our daughter. Ask for Marc Arvilla when you want to buy a car! More

I never fill out these surveys but felt compelled to give an excellent rating here. Both service and sales have been top notch. an excellent rating here. Both service and sales have been top notch. More

Jamil's explanation was easy to understand and he was wery kind. Stephanie was also very polite. DePaula Mazda is a very good dealer. wery kind. Stephanie was also very polite. DePaula Mazda is a very good dealer. More

Amazing dealership great customer care Mark was amazing Frank in finance as well Jake a world class car executive Frank in finance as well Jake a world class car executive More

Absolutely shameful! Took my car to DePaula Mazda in Albany to have my heating system looked at. I smelled a burning odor when I turned on the heat and defroster in the c Took my car to DePaula Mazda in Albany to have my heating system looked at. I smelled a burning odor when I turned on the heat and defroster in the car. If you watch the video, you'll see that with minimal effort or time, they charged me $194 for this service! Thanks for putting a thermometer in the vents for a few seconds and justifying this bill! Really? Again, shameful! More

I had a pleasant experience and was made aware of the condition of my car and how to upkeep it condition of my car and how to upkeep it More

Service was nicely done, people were kind and courteous, work done on schedule as promised. work done on schedule as promised. More

Thorough servicing. Video informative. Everything well explained. Comfortable facility while waiting. Online scheduling very convenient. Video informative. Everything well explained. Comfortable facility while waiting. Online scheduling very convenient. More

The experience was a positive one. The work was done efficiently and the staff were cordial. The work was done efficiently and the staff were cordial. More

We had been to 2 other dealerships before finding DePaula. It made a world of difference for us to meet Matt and Stephanie. Our daughter had purchased 3 mazdas from this dealership prior. It was tota DePaula. It made a world of difference for us to meet Matt and Stephanie. Our daughter had purchased 3 mazdas from this dealership prior. It was totally worth our 1 and 1/2 hour drive from Dutchess County to make our purchase. Matt and Stephanie were both professional and understanding regarding our needs and requirements. They were both patient and understanding in answering our questions and helping us get the deal done. We felt that we were in good hands from the get go as an element of trust was very quickly established by both of these very competent people. Will be telling others that this was definitely worth the time and the ride. More