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DePaula Mazda
Albany, NY
832 Reviews
LEARN ABOUT THE YOUR LOCAL MAZDA DEALERSHIP
Are you looking for a dealership in the Capital District where you can get a stylish and fun-to-drive car or SUV at a price that will fit your budget?
Then come to DePaula Mazda.
At DePaula Mazda in Albany, New York you’ll find a full stock of new Mazda models — from the MAZDA3 Hatchback to the MAZDA CX-5 and MAZDA CX-30 crossover — as well as a huge selection of pre-owned vehicles.
The Mazda lineup is meant to stand out from the crowd, and our staff at DePaula Mazda has made sure that our dealership does as well.
In addition to our impressive inventory, you’ll find a variety of useful resources, both online and here at the dealership. We’re here to help you make the right decision and take advantage of everything we have to offer.
You can count on friendly, efficient, and comprehensive service when you shop at DePaula Mazda.
We’re open Monday through Saturday, and you can reach us directly at 518-489-1187.
Come visit us at 1586 Central Avenue in Albany today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 832 reviews
July 02, 2024
Todd was very accommodating and knowledgeable about the car and its features. He took the time to clearly explain and demonstrate everything, and we never felt rushed. car and its features. He took the time to clearly explain and demonstrate everything, and we never felt rushed. More
by crs.bobd
Verified Customer
June 30, 2024
WE LOVE DEPAULA MAZDA! We recently went to Depaula and were blown away by the whole experience! Not only is the dealership itself absolutely gorgeous, but every employee we We recently went to Depaula and were blown away by the whole experience! Not only is the dealership itself absolutely gorgeous, but every employee we encountered was so helpful, friendly and accommodating! No one ever made us feel pressured in any way, instead they listened to our needs and budget and worked with us until we found the perfect vehicle. Todd and Zak went above and beyond for us in every aspect. They both sat with us, clearly explained things, took their time and were patient with us, and NEVER tried to upsell-instead they both made every effort to make sure we stayed within our desired amount. I ended up renewing a lease on a CX-5 and my boyfriend went back the next day and purchased a CX-30. We both said how impressed we were with Todd and Zak’s level of knowledge, honesty, transparency and solid business sense. It is obvious that the both love their jobs and take pride in what they do. They were so professional and informative-such a fantastic car experience. We won’t ever go anywhere else! More
by Jclark
June 25, 2024
I owned my car before they separated from DePaula Ford. So my only experience with them is through their service department. Lisa Dugan (my service advisor) is excellent. As long as they have her, I'll kee So my only experience with them is through their service department. Lisa Dugan (my service advisor) is excellent. As long as they have her, I'll keep coming back. More
by FROBT61813
Employees Worked With
Lisa Dugan, Service Department
June 25, 2024
Salesman Matt was good. Sales Manager was arrogant, loved himself and not as funny as he thought. Rude and disrespectful to Matt. Sales Manager was arrogant, loved himself and not as funny as he thought. Rude and disrespectful to Matt. More
by kilculle
Employees Worked With
June 24, 2024
1) The drink bar did not have ice, then I could not drink iced coffee. iced coffee. More
by fumio.nakamura
June 24, 2024
The staff was great! The car was done at the recommended time. Highly recommend this place. The car was done at the recommended time. Highly recommend this place. More
by annaabbruzzese
Employees Worked With
June 21, 2024
Knowledgeable friendly efficient helpful salesman and finance person who made the process easy on a hot 97° day finance person who made the process easy on a hot 97° day More
by deashj
June 21, 2024
I had an 8am appointment and was told the service only takes an hour. At 4:00 my car still wasn't done. Carseats were removed from my car without checking with me first. Back windows with child window sha takes an hour. At 4:00 my car still wasn't done. Carseats were removed from my car without checking with me first. Back windows with child window shades were rolled down, which will damage the car window seal. While the work was done and seems to ne correct, the other things are a major issue. More
by MichelleCarbonelli
Employees Worked With
Catherine - she was a great driver.
June 21, 2024
Professional. ..helpful answered all questions..fast service ..very polite..clean waiting rooms ...nice video by tech ..helpful answered all questions..fast service ..very polite..clean waiting rooms ...nice video by tech More
by jda72oll
