DePaula Mazda
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Just like the last time, my transaction was completely seamless from start to finish. I got the exact car I wanted with the best customer service experience! This is my second purchase and for good reason seamless from start to finish. I got the exact car I wanted with the best customer service experience! This is my second purchase and for good reason! More
Very good, Very good, Very good, Very good. Very good, Very good, Very good, Very good. Very good, Very good, Very good, Very good. More
Amazing facility and our experience with Jake and Jamil in sales was excellent; they listened and were informative; but not pushy, which was greatly appreciated. The service and detailing department pr in sales was excellent; they listened and were informative; but not pushy, which was greatly appreciated. The service and detailing department provided an experience that exceeded our expectations. Bravo to all and thank you ! More
Todd was very helpful , patient and pleasant. He allowed me plenty of time to make a decision knowing it was big for me. I have talked to him after I picked up the car and again...always very ple He allowed me plenty of time to make a decision knowing it was big for me. I have talked to him after I picked up the car and again...always very pleasant and helpful. You are lucky to have him as an employee , he is an asset to your company! More
Todd helped me to find the best version for the car that I want between all versions. I want between all versions. More
Clean, comfortable, very polite staff. . video of work being done is brilliant. Price standard.. will do all my cx 5 service there. . video of work being done is brilliant. Price standard.. will do all my cx 5 service there. More
i came in for an oil change. nice video review of the underside of the car and brakes. No problems found. In and out in 1hour 20 minutes. nice video review of the underside of the car and brakes. No problems found. In and out in 1hour 20 minutes. More
A appointment was made by a service writer to have a part replaced and was assured it was in stock arrived at appointment waited over a hour to be told the part was not in stock and needed to be ordered and replaced and was assured it was in stock arrived at appointment waited over a hour to be told the part was not in stock and needed to be ordered and they would contact me when the part is available not a happy time More
Did not expect to buy a car, but the sales was able to meet my price and get me into a brand new CX-5. meet my price and get me into a brand new CX-5. More