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DePaula Mazda

Albany, NY

4.7
899 Reviews
LEARN ABOUT THE YOUR LOCAL MAZDA DEALERSHIP Are you looking for a dealership in the Capital District where you can get a stylish and fun-to-drive car or SUV at a price that will fit your budget? Then come to DePaula Mazda. At DePaula Mazda in Albany, New York you’ll find a full stock of new Mazda models — from the MAZDA3 Hatchback to the MAZDA CX-5 and MAZDA CX-30 crossover — as well as a huge ...
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1586 Central Ave

Albany, NY

12205

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Showing 899 reviews

April 03, 2025

The entire De Paula Mazda team made buying my used Mazdas-5 a no pressure, no hassle process. Marc found me a car in my price range in a color that I wanted with the features that I felt that I neede More

by Shandiland
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Marc Arvilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

Easy communications. Very informative. They worked with me trying to get me into a new car More

by thomas.lasher
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jamil Karimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

My experience at Mazda was pleasant and professional as I entered the door. All staff members I dealt with were friendly, helpful, and fair. More

by mrs.lenart0705
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jamil Karimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

As a salesman, I thought Jake was reasonable and fair. I would be glad to work with him again. I found the finance manager to be hostile at times during the transaction. He attempted what I perceived to b More

by paulpan970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jamil Karimi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Zak Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Kownack
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

They seem ok but have some trouble with scheduling service. First time they put me down for dropping off when I clearly stated I was waiting. The second they had to reschedule due to lack of techs. I More

by pmferrara2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
March 28, 2025

Friendly, professional, capable staff on the front lines and in the garage. And service was done faster than expected! More

by usher_bather_4a
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service team—all of them
March 26, 2025

I did not want to go to Mazda after driving a Honda for over 20 years . Once I drove the CX-90 I was hooked! It was a great experience from the test drive , to the financing and purchase of the car . More

by shmoolie99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamil Karimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Kownack
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

I did not want to go to Mazda after driving a Honda for over 20 years . Once I drove the CX-90 I was hooked! It was a great experience from the test drive , to the financing and purchase of the car . More

by shmoolie99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamil Karimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Kownack
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Very professional service, helpful people and who explains everything they review when servicing your vehicle. More

by Arthurosborn1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bev Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Lisa Dugan and the service technicians are always great! They have helped me keep my 10 year old CX5 in tip top shape! I love that they send me a video of my car so I can see and understand what is wrong More

by ldiantonio223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
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