
DePaula Mazda
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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The entire De Paula Mazda team made buying my used Mazdas-5 a no pressure, no hassle process. Marc found me a car in my price range in a color that I wanted with the features that I felt that I neede Mazdas-5 a no pressure, no hassle process. Marc found me a car in my price range in a color that I wanted with the features that I felt that I needed. The entire process was professional and unlike my previous experiences at other dealerships which are high pressure and hard sell. More
Easy communications. Very informative. They worked with me trying to get me into a new car Very informative. They worked with me trying to get me into a new car More
My experience at Mazda was pleasant and professional as I entered the door. All staff members I dealt with were friendly, helpful, and fair. entered the door. All staff members I dealt with were friendly, helpful, and fair. More
As a salesman, I thought Jake was reasonable and fair. I would be glad to work with him again. I found the finance manager to be hostile at times during the transaction. He attempted what I perceived to b I would be glad to work with him again. I found the finance manager to be hostile at times during the transaction. He attempted what I perceived to be high pressure sales tactics that felt more appropriate for a seedy used car dealership. I would not recommend the dealership to others if I knew they had to transact with the finance manager. More
They seem ok but have some trouble with scheduling service. First time they put me down for dropping off when I clearly stated I was waiting. The second they had to reschedule due to lack of techs. I service. First time they put me down for dropping off when I clearly stated I was waiting. The second they had to reschedule due to lack of techs. I scheduled this service two weeks in advance and turned out to be three weeks before I could get service. It did only take an hour this time compared to at least two hours last time. More
I did not want to go to Mazda after driving a Honda for over 20 years . Once I drove the CX-90 I was hooked! It was a great experience from the test drive , to the financing and purchase of the car . over 20 years . Once I drove the CX-90 I was hooked! It was a great experience from the test drive , to the financing and purchase of the car . I was very happy with the no hassle transaction and I never got that feeling you get from dealerships of pressure and haggling which I hate . More
I did not want to go to Mazda after driving a Honda for over 20 years . Once I drove the CX-90 I was hooked! It was a great experience from the test drive , to the financing and purchase of the car . over 20 years . Once I drove the CX-90 I was hooked! It was a great experience from the test drive , to the financing and purchase of the car . I was very happy with the no hassle transaction and I never got that feeling you get from dealerships of pressure and haggling which I hate . More
Very professional service, helpful people and who explains everything they review when servicing your vehicle. explains everything they review when servicing your vehicle. More
Lisa Dugan and the service technicians are always great! They have helped me keep my 10 year old CX5 in tip top shape! I love that they send me a video of my car so I can see and understand what is wrong They have helped me keep my 10 year old CX5 in tip top shape! I love that they send me a video of my car so I can see and understand what is wrong and what needs to be fixed. Lisa is always amazing, funny and super helpful when my car is misbehaving . I will go nowhere else. More