DePaula Chevrolet - Service Center

Neal ( in the garage ) and Chuck and Christy (at the service counter) are three of the most pleasant and hardworking employees I’ve come across in years. Raises are far overdue for these three. You can service counter) are three of the most pleasant and hardworking employees I’ve come across in years. Raises are far overdue for these three. You can be certain that as long as these three or others like them are at service I’ll happily continue to have my repairs completed by DePaula. Great job! More

Normally have a good experience. Didn't really appreciate that 2 hours turned into 3 and an appointment that Should have been free turned into $400. Everyone was nice as always and e Didn't really appreciate that 2 hours turned into 3 and an appointment that Should have been free turned into $400. Everyone was nice as always and explained everything that needed to be fixed. Glad I had points to cover most of the cost. Also, we're always asked and say yes to the car wash, but never get it. Car is as dirty as when we got there. More

Thank you for taking care of me with pocket expense, for my truck cost. Ty my truck cost. Ty More

Unhappy always ask to have somthing looked at and they do and say they can’t find the problem when in no there is very unhappy with there services and say they can’t find the problem when in no there is very unhappy with there services More

They finally fixed my navigation system. GM has too many steps to fix problems. The guys at DePaula kept their word and fixed the the problem. GM has too many steps to fix problems. The guys at DePaula kept their word and fixed the the problem. More

Said all the right things to get a sale, but when something goes wrong you can’t stand by your word and do not support the customer. something goes wrong you can’t stand by your word and do not support the customer. More

everything was ok but I think 1hr. and 20min. Is a little to long for A oil change and 20min. Is a little to long for A oil change More

No problem with the work performed. ..was the wait time. 4 1/2 hrs for an hour job. ..was the wait time. 4 1/2 hrs for an hour job. More

No waiting and bright waiting room. Service manager and answered all questions and very polite. Car taken in on arrival. Service manager and answered all questions and very polite. Car taken in on arrival. More

No Car dealer in the Capital District provides better Repair Service and Customer Service than DePaula Chevrolet Repair Service and Customer Service than DePaula Chevrolet More