Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,183 Reviews of DePaula Chevrolet - Service Center
Sort by
October 30, 2022
Normally have a good experience. Didn't really appreciate that 2 hours turned into 3 and an appointment that Should have been free turned into $400. Everyone was nice as always and e Didn't really appreciate that 2 hours turned into 3 and an appointment that Should have been free turned into $400. Everyone was nice as always and explained everything that needed to be fixed. Glad I had points to cover most of the cost. Also, we're always asked and say yes to the car wash, but never get it. Car is as dirty as when we got there. More
by JWATSON1592
Verified CustomerEmployees Worked With
Tracy
October 30, 2022
Unhappy always ask to have somthing looked at and they do and say they can’t find the problem when in no there is very unhappy with there services and say they can’t find the problem when in no there is very unhappy with there services More
by Thomasgervasio0
Employees Worked With
October 30, 2022
They finally fixed my navigation system. GM has too many steps to fix problems. The guys at DePaula kept their word and fixed the the problem. GM has too many steps to fix problems. The guys at DePaula kept their word and fixed the the problem. More
by WHCO241
October 29, 2022
Said all the right things to get a sale, but when something goes wrong you can’t stand by your word and do not support the customer. something goes wrong you can’t stand by your word and do not support the customer. More
by jaybird312
Employees Worked With
Other Employees :
Cade Saba, Rick Medico, Chuck Richardson
October 28, 2022
No problem with the work performed. ..was the wait time. 4 1/2 hrs for an hour job. ..was the wait time. 4 1/2 hrs for an hour job. More
by DKENYON69
Employees Worked With
October 28, 2022
No Car dealer in the Capital District provides better Repair Service and Customer Service than DePaula Chevrolet Repair Service and Customer Service than DePaula Chevrolet More
by MCCROYG
October 27, 2022
My truck was serviced and state inspected. .. My service advisor was one of the best... My inspection video was informative and understandable... A pleasant experience all around... .. My service advisor was one of the best... My inspection video was informative and understandable... A pleasant experience all around... More
by davisjsr
Employees Worked With
Tracy
