2,184 Reviews of DePaula Chevrolet - Service Center
Quick and attentive staff. I have always been happy with the service at DePaula’s I have always been happy with the service at DePaula’s More
Your service contact was extremely vivacious informative and demonstrated a high level of readiness-to-serve. You had better keep her around. and demonstrated a high level of readiness-to-serve. You had better keep her around. More
Had the opportunity to come early for my appt. They took me right in. Appreciate the courtesy. They took me right in. Appreciate the courtesy. More
Very clean waiting room for service. Not a lot of customer parking. Besides the few spots (maybe 4 at the maximum) your left on your own to park randomly throughout the dealer lot. Meani Not a lot of customer parking. Besides the few spots (maybe 4 at the maximum) your left on your own to park randomly throughout the dealer lot. Meaning besides the 4 marked spots you just have to park your car or truck somewhere where it won’t get hit. They offer a free car wash which is excellent. Although half the time they forget to do it. Which is annoying as xxxx. The service seems to be pretty good. I have not had any issues with that. However, there scheduling of work is not the greatest. If they have say 4 techs for oil changes and tire rotation in there express department, they seem to schedule 8 cars at the same work time. Which doesn’t make sense at all! Which leads to you to believe there just after money and nothing else. You shouldn’t have to wait 2 and half hours for an oil change and tire rotation at there express department. There is absolutely nothing express about it. So in closing, I think there biggest issue, that I have, after being there at least 4 times for service, is scheduling there workload. If they could figure that out, it would probably be a 5 star service department. More
DePaula always fixes the problem correctly the first time. Technicians and customer service reps are friendly, professional and helpful. I have been a long-standing customer and do not see that changing time. Technicians and customer service reps are friendly, professional and helpful. I have been a long-standing customer and do not see that changing. More
Fast service, good quality, very friendly. The wait time was reasonable and tv just made it faster. The wait time was reasonable and tv just made it faster. More