DePaula Chevrolet - Service Center

My car needed new AC lines. Chuck, my service advisor, called me every day to give me a stays update. I felt like I was in the loop the entire time. Chuck, my service advisor, called me every day to give me a stays update. I felt like I was in the loop the entire time. More

Fast friendly professional service. Used the coupons they sent me. Nys Inspection and oil change was done in 1 hour and less than $100 Used the coupons they sent me. Nys Inspection and oil change was done in 1 hour and less than $100 More

Less than an hour wait time for my car. No issues. Service Manager friendly and helpful. No issues. Service Manager friendly and helpful. More

After arriving home I found two lug nuts missing from passenger side rear wheel I torqued the rest and found two more loose on the opposite side after driving at highway speed on the way home. There was passenger side rear wheel I torqued the rest and found two more loose on the opposite side after driving at highway speed on the way home. There was other work performed how can I be sure that work was completed More

They did a great job, everything was done on time, and they kept my cost down by agreeing to cover something that was out of warranty. they kept my cost down by agreeing to cover something that was out of warranty. More

Really bad communication , can never get ahold of anyone . They Keep your car for days and dont have loaner cars . They Keep your car for days and dont have loaner cars More

Clerk at check-in was very nice & helpful. Wait was very long. Car seems to ride bumpy on highway? Didn't do that before bringing car in. Wait was very long. Car seems to ride bumpy on highway? Didn't do that before bringing car in. More

Great job, attentive, carting and good follow through! Even check back on my happiness. Well done! Even check back on my happiness. Well done! More

I had a appointment for a oil and filter change and tire rotation. It took close to two and a half hours. Not very good. rotation. It took close to two and a half hours. Not very good. More

From start to finish the whole experience was amazing. Very proffessional and informative, explaining what exactly was done to my car. Very proffessional and informative, explaining what exactly was done to my car. More