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DePaula Chevrolet - Service Center

Albany, NY

4.2
2,183 Reviews

2,183 Reviews of DePaula Chevrolet - Service Center

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November 07, 2022

The service is completed in a timely but comprehensive manner. Service staff are friendly and knowledgeable. More

by CKILLIKELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2022

Vehicular was ready when promised, they even washed it for me. I was also provided a ride both to and from work . More

by david.szary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2022

Friendly and explained everything before doing work. Helpful and waiting time wasn’t bad. Clean waiting area. More

by NAT2285
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
November 06, 2022

I did my first service on my new trailblazer. All went well. Derrick was quick, but did a superb job. Then it was off the Jeremy to put on accessories, which was awesome. Now I'm ready for my nex More

by JGrogan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick my tech, Tracy my service advisor and Jeremy my parts installer. Not to forget Josh in parts for helping get everything I needed. It was a true team effort
November 06, 2022

Depaula is really over priced, i would try to find another service center. Plus i didn't want an oil change and they did it anyway and charged me $150. unbelievable. i will never buy another vehicl More

by IAROSSICONSTRUCTION1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chuck Richardson
November 06, 2022

I was surprised at length of time I had to wait for my car to go in garage More

by Rstack8324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cade Saba
November 05, 2022

Taken in on time and finished on time. Very solid service experience. Very busy service department so it was impressive. More

by jim_morrill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cade Saba
November 04, 2022

Chuck the Service Advisor is most excellent! Consistent, quality service. He is an ally in the process of car-care. More

by G9KMP39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
November 04, 2022

Sales people were great. They were very conscientious of my time. And were able to get me in and out without a hassle. Highly recommend. More

by HUNKTHESHOW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santiago Herman
November 03, 2022

Quick and correct. Why 15 words? That doesn’t make me want to do this. More

by John Nicholas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
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