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DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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July 29, 2022

Great car check up but I came on a day you were really busy and it took about 30 minutes longer than I expected More

by LAODSCHOOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cade Saba
July 29, 2022

Wait time was longer than specified. Previous service on Trak, technician forgot to reset oil life indicator which resulted in annoying phone and Chevy messages. Not excellent but needs More

by REINEMANNJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot service reps name.
July 29, 2022

The video was greatly appreciated and so was the mechanic, I really appreciate the additional time you took on my vehicle. Thank you More

by JOANNEWILLIAMS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
July 29, 2022

Service was done quickly. Dropped the vehicles off the night before and they were done earlier then expected. Very good communication with the vehicle status. More

by Paul C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci
July 29, 2022

Love the attention to detail and how quickly they work to get you in and out! More

by MSCHMITZ6274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cade Saba, Rick Medico, Chuck Richardson
July 28, 2022

Buying process was very easy. I had done research online and knew exactly what I wanted going in. More

by jonbr84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sajad Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Leonard
July 27, 2022

Completed what I needed, was more money than expected. Great service, got a quote for other work but seemed high so I will be looking around for less money. More

by CHAZTAZ59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2022

The service department was courteous, professional and attentive to all my needs, and knowledgeable of what I needed. More

by GRTLIFE2021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2022

Quite pricey for an oil change, tire rotation and replace coolant; $303.13 .. I was shocked. More

by mary.benson25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
July 24, 2022

My car has been cared for almost 10 years. I am always happy with service! More

by ZHUO_MA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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