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DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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August 07, 2022

Team scheduled me at earliest appointment. Car evaluation happened rapidly and in the estimated time window. Service center was clean and offered beverage and internet as I waited for my vehic More

by RCONTI01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
August 07, 2022

I called with a question about some body work. I was asked to bring my car right in to be evaluated and then then we’re able to complete the work that day, without a scheduled appointment. I was s More

by JHOEFERWES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dmitri from Detailing was amazing
August 07, 2022

Employees were prompt and courteous. During service, I was there for the estimated time that was expected. Video review is a break-thru compared to years ago. Overall, I was satisfied. More

by JN5ELECTCONST
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2022

Excellent service once my car arrived. But received bad advice to use rsa towing service which NEVER arrived the day they were called More

by Lawnwarrier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
August 07, 2022

Great service as always. Dennis always goes above and beyond for his customers. Thanks again Dennis!! More

by Wshoe22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2022

Called DePaula service department, was scheduled quick. I showed up, greeted immediately, checked top off all fluids reviewed needs and truck was brought in and serviced very timely. I choose DePaula beca More

by SPOTTER8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Restino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Sarafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauryn Kucskar, Bob Messick, Gary Grimley, Paolo Albanese, Chuck Richardson
August 06, 2022

Service people are friendly and helpful. Truck was ready right on time. Chuck took great care of me. Great job More

by DEBBIEBUSOLD
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
August 06, 2022

Depaula has always been very kind to me. Quick service, honesty, and amazing customer communication every single time I reach out to them! More

by cassiedavis0215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
August 06, 2022

Chuck was great. Very helpful and was able to solve my problem quickly and efficiently. One of the best around. Thanks again for all your help. More

by Rjsking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
August 06, 2022

I had my oil changed and tires rotated, and a battery put in my fob. No one tried to ‘’upswell’ me anything. Every time I turned around, someone asked me if I was being helped. They were quick and courteous. More

by RWMACAREVEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m sorry I don’t remember anyone’s name.
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