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DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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August 10, 2022

Excellent service visit! Danielle, Jeremy and Traci did a great job. Always very quick and friendly. More

by KEVILLE93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle and Jeremy
August 09, 2022

I love them! !!! They figured out what was wrong with my car after it was at 5 other mechanics including a Chevy dealer! 🤦🏻‍♀️ I drove the car to Maine for vacat More

by Danielle Macaluso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
August 09, 2022

Jim Bean was such a great help. I love getting my truck serviced there. They always know what to do. Such a wonderful experience More

by HERRERANIKEYA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim and Danielle
August 08, 2022

The didn’t listen to my issues, now I have to come back to have to issue addressed again. He blew off the symptoms and didn’t do what needed to be done. Fully wasted my time More

by MORGANBUTKUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chuck Richardson
August 08, 2022

Rob Jansen straight up lied to me - said my car would ride like new if I just spent thousands on it. It doesn’t. Rides like garbage. All you did was swap parts - you didn’t fix anything. Dennis decided t More

by tpmesq55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Walters
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2022

Very easy to schedule app. Good service...Traci is the best "Advisor" and Dennis is the best Service Manager..(kiddo's) to him. More

by jvelazqu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Traci
August 08, 2022

Fast accommodating service. Able to get an appointment when it's suited me. In and out in about an hour. More

by PEARLUIZZI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Medico
August 08, 2022

Excellent service. Very professional. Did not have to wait long for the car. Answered questions. More

by enadareski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Beman
August 08, 2022

Have used this Chevy dealer for service in the past and the service has been good. More

by wesryan7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Aug 08, 2022 -

wesryan7 responded

Have used this Chevy dealer in the past and the service has been good.

August 08, 2022

Efficient and effective follow up as I waited. All staff and managers were pleasant that day More

by Kj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe it was Rick but with no picture I can’t remember
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