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DePaula Chevrolet - Service Center

Albany, NY

4.2
2,183 Reviews

2,183 Reviews of DePaula Chevrolet - Service Center

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April 20, 2023

5 they were very reassuring I would like the vehicle and I do! Thanks much More

by Ilove2ski72
Recommend Dealer
Yes
Employees Worked With
Mark Bluestein and ?Maikl
Apr 21, 2023 -

DePaula Chevrolet responded

Thank you for taking the time to write this review. I am pleased to hear that our staff was able to provide an efficient and overall positive experience. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

April 20, 2023

The service team was excellent The wait was short and extremely comfortable. I even enjoyed breakfast while I waited More

by Panthro2018
Recommend Dealer
Yes
Apr 21, 2023 -

DePaula Chevrolet responded

I appreciate your kind words about our service team. Thank you for choosing Depaula Chevrolet Inc for your vehicle needs. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

April 14, 2023

Got me in and out fast Friendly people, nice spot for my wife and I to sit and enjoy a free bottle of water. Took great care of my corvette More

by NEILS66ELCAMINO
Recommend Dealer
Yes
Apr 21, 2023 -

DePaula Chevrolet responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

April 14, 2023

The deal was very quick , organized. And everyone was friendly to work with and professional More

by Tf
Recommend Dealer
Yes
Employees Worked With
Allison
Apr 21, 2023 -

DePaula Chevrolet responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

December 26, 2022

They took only for diagnostics 1808, they steal money like a sucker, I don't advise anyone to a terrible dealership, they took money off, they didn't fix the car, only Diagnostics just pays so much, the More

by Mirka180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Walters
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2022

I had a 7:30 appointment for an “express “ oil change. I was told less than an hour. I left at 11:20. 8 people that came in after me left before. I was told when almost done that the mechanics showed up 2 More

by Al Sitterly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laurie Barrett
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2022

They were very helpful in the purchase of my new truck. Jona was very helpful coordinating everything to make it easy for me to get going More

by agiambona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2022

Very satisfied Jim was great He took the time to answer my questions he is definitely an asset More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
November 08, 2022

I recently purchased a vehicle from DePaula and went to start my car and the it wouldn't start. I contacted them right away and was referred to Eric for assistance. Without hesitation, he came to my home More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Bauer
November 07, 2022

My problem was identified and repaired in the time promised. Staff were professional and helpful in answering my questions. More

by hhayes1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I did not get a name but he was helpful and patient. His name must be on my invoice.