DePaula Chevrolet - Service Center

Brought car in so that dealership could look at air conditioning unit which was not working. They diagnosed the problem, ordered the parts and scheduled the repair for next week. conditioning unit which was not working. They diagnosed the problem, ordered the parts and scheduled the repair for next week. More

Great customer service from multiple associates. Jim is my go to guy on orange team. He’s a great guy to work with. Thank you. Jim is my go to guy on orange team. He’s a great guy to work with. Thank you. More

Service was satisfactory. Work performed was a NYS Annual Inspection on a 10,000 mile vehicle. Service was performed within the estimated timeframe. Work performed was a NYS Annual Inspection on a 10,000 mile vehicle. Service was performed within the estimated timeframe. More

very friendly staff and willing to make sure I was satisfied and updated on work being performed.. satisfied and updated on work being performed.. More

I was very disappointed that it took 2 hours for an oil change when I had an appointment. And during that time they also couldn’t fix loose plastic on the vehicle I purchased from your dealership. Don’t ex change when I had an appointment. And during that time they also couldn’t fix loose plastic on the vehicle I purchased from your dealership. Don’t expect it to see me use your service department again. More

The service takes much, much longer than you are told it will take and there is no explanation as to why it took so long. will take and there is no explanation as to why it took so long. More

Great Customer Service. . Answering all my questions, Job well done Thank You Chuck, Dennis at DePaula. Will be back again.. Well refer you to friends an family . Answering all my questions, Job well done Thank You Chuck, Dennis at DePaula. Will be back again.. Well refer you to friends an family More

Fantastic experience. Everyone was very kind, welcoming and helpful. This is where I leased my car and I would definitely recommend to friends! Everyone was very kind, welcoming and helpful. This is where I leased my car and I would definitely recommend to friends! More

My service advisor was good but one guy there cj landy that work in service Dept gave me I felt I real bad attitude when it was my first time coming there for service that work in service Dept gave me I felt I real bad attitude when it was my first time coming there for service More

Concerns about possible hidden manufacturer recalls/issues were not addressed adequately. Service required seemed premature considering mileage and previous maintenance. recalls/issues were not addressed adequately. Service required seemed premature considering mileage and previous maintenance. More