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DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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August 15, 2022

Service is always just what you ask for and in timely manner. Video is the best part of service very transparent More

by IMAGINE913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2022

I had a problem getting my Chevy rewards points, the cashier wouldn’t put in? More

by GLENNR1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2022

I did not get any work done due to no technician? Had to do home and reschedule while I explained on my initial appointment I needed my window switch fix More

by albertricci
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
August 13, 2022

Three visits, poor or no solutions, very disappointed long-term customer. Despite buying 3 previous vehicles, when I asked about trade instead of repairs was basically told I had negative equity and felt More

by born2bogie
Recommend Dealer
No
Employees Worked With
Mark, Jake
August 13, 2022

Quick professional service. Not being in 4th grade, I don’t feel compelled to complete my homework. More

by CLAIRESMARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I wasn’t there personally. I don’t know., Cade Saba, Rick Medico, Chuck Richardson
August 13, 2022

Great service and punctual. Techs do great and timely work Every one is polite and helpful.. The cost for service seems reasonable.. More

by Murf147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Sarafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cade Saba, Bob Messick, Rick Medico, Chuck Richardson
August 12, 2022

My experience was great Chuck was very polite and always kept in contact with me letting me know the status of my vehicle diagnosis. They gave me a clear description and very detailed information on what ne More

by NYDIAGREENE13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
August 12, 2022

Thanks so much to Austin for the amazing customer service! It means so much when someone takes the time to not only have a genuine conversation but to ensure the customer leverages anything they’re q More

by ARIFFABEVIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
August 12, 2022

No matter how over worked the service advisors are they take the time to help and most of all LISTEN!! More

by CHELETEABOUT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name.
August 12, 2022

Everything was attended to from our repair list properly and completely. Very happy with our service there. More

by BBS Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
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