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DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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September 02, 2022

Had an oil change and tire rotation done . Push .Pull. Click Click it was done that quick ! More

by JOSEPHALDIJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Herrick
September 02, 2022

Took my truck in and they were so helpful finding me a rental and had my truck back to me just a few days later. More

by MYCARVER13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
September 02, 2022

Really easy service! Quick in and quick out. A well-oiled machine. I would recommend to anybody! More

by Reiflarsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cade Saba, Chuck Richardson
September 02, 2022

unprofessional, held car for 30 hours with minimal updates, sent incorrect/improfessional video in place of vehicle diagnosis More

by del
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark
September 02, 2022

Needed check engine light fixed and an inspection. Told them this when i dropped off the car. The service center did the inspection first while already having been told the check engine light was on. More

by mwilde41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew
September 02, 2022

Great staff. Had a very clean location. Very professional atmosphere. Always easy to find someone who can help you or point you in the right direction More

by amanda810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2022

Omg such nice staff i was in and out in no time at all. Jim took tome to inspect my suspension himself and made me feel warm and fuzzy. THANKS A BUNCH More

by Ccook19774
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Restino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rocque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Watson, Cade Saba, Gary Grimley, Chuck Richardson
September 02, 2022

It was a very timely experience and it was also a very friendly atmosphere everybody was so nice. More

by mv145us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2022

Had to make several appointments because of the incorrect date. Appointment was finally scheduled on 8/29 at 8:15am to be picked up at 4pm. Called service center at 3:30 and the vehicle was not even looked More

by DNH1
Recommend Dealer
No
Employees Worked With
Xxxxxx
September 01, 2022

The service advisor Tracie P. Was the best in the 6 years of working with DePaula. She should teach others there. Bring back the Impala More

by wjohnson15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracie or Tricia P not sure. But she was great
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