2,184 Reviews of DePaula Chevrolet - Service Center
Very happy w the service. Very professional, efficient and great customer service. Love how I received a text w a video of service needed Very professional, efficient and great customer service. Love how I received a text w a video of service needed More
Chuck was amazing in service - the rest of the experience was horrible. Made an appointment 2-3 weeks out dropped truck off night before. Get a call in the morning that they have my truck and will let me kno was horrible. Made an appointment 2-3 weeks out dropped truck off night before. Get a call in the morning that they have my truck and will let me know. Don’t hear back all day I call them at 430 pm to get told your truck hasn’t even been looked at and 11 people ahead of me. Can’t tell me when it will be looked at !! Day 2 still not looked at called service manager and was told making an appointment doesn’t mean your truck will be worked on just put on the schedule. Paid for rental out of my pocket and no offer of a loaner or anything. Dropped off Monday night didn’t pick up my truck until noon on Saturday !! The entire week no truck and not told when it would be looked at until late Thursday. Do you wait a week when you have any other appointments - hair cut - doctor - no you are expecting to have the service done the day you made the appointment for. They are horrible besides Chuck More
We love it. We actually drive over 2 hours to bring our car back. Our experience with Dario and the service department has been excellent. We actually drive over 2 hours to bring our car back. Our experience with Dario and the service department has been excellent. More
My experience with them has always been courteous and helpful. They've been polite and understanding with any problem that I had with my car.I ve been doing business with them for many years, that's why helpful. They've been polite and understanding with any problem that I had with my car.I ve been doing business with them for many years, that's why I keep coming back. More
Been doing business with DePaula for almost 25 years never a bad experience and always very helpful. Service Department is top notch. never a bad experience and always very helpful. Service Department is top notch. More
Was okay, the service adisor and the mechanic took care of my truck. I difinitely recommend depaula a place to go when it comes to vehicle servicing. of my truck. I difinitely recommend depaula a place to go when it comes to vehicle servicing. More
Very efficient service center. Easy appointment process. Keeps you advised of setvice with video of service being performed. Easy appointment process. Keeps you advised of setvice with video of service being performed. More