DePaula Chevrolet - Service Center

First off, they have horrible communication between First off, they have horrible communication between departments. Secondly, they did not fix the problem I had even though they claimed they did. Aft First off, they have horrible communication between departments. Secondly, they did not fix the problem I had even though they claimed they did. After "adjusting" my sunroof they were even kind enough to leave some loose screws, how thoughtful. They need to hire people that can correctly diagnose problems because after all of that xxxxxxxx my car is still leaking! My drivers floor is ALWAYS wet and there are still sounds of water sloshing around. I have even poured water over the exterior and can see for myself it is still leaking. The water is still not draining properly. If you want your car fixed right the FIRST time, do yourself a favor and stay away from this place. I will never step foot in here again. More

Everyone is professional and I felt that I was treated fairly. People did not try and oversell anything, like most car dealers do. The showroom was clean, and they created a very relaxed environment for fairly. People did not try and oversell anything, like most car dealers do. The showroom was clean, and they created a very relaxed environment for people who had to stay in the dealership waiting for repairs. More

Everytime I go to De Paula, they try and screw me out of more money. It's like they find things to charge me for. One time I had to drive home without an inspection sticker because of my clear turn signal more money. It's like they find things to charge me for. One time I had to drive home without an inspection sticker because of my clear turn signals. So now all I do is take my stock lenses with me, change them in the parking lot, get inspected, and swap them back. Also, since they have 4 difference service "teams", if you don't know which color "team" you are in, you're in trouble. If your "team" representative isn't at his desk, the other 3 reps won't do a xxxx thing to help you. Heaven forbid you actually had a life outside of the dealership. DO NOT go to this dealership!! I cannot stress this enough. They will find some way for you to walk out of there at least $300 lighter. More