DePaula Chevrolet - Service Center

Service Took my truck back 4times for a dash light problem.Had a appointment only to get there and service member said he didn’t know if they would get to it. Took my truck back 4times for a dash light problem.Had a appointment only to get there and service member said he didn’t know if they would get to it... Have also a paint peeling issue,paid $995. More for the paint. Took the truck to there body shop 11 weeks ago and still haven’t heard back.Was so disappointed to spend $ 60,000 for this truck.Wrote a letter to General Motors and now they are involved More

Excellent Thanks Dennis Miller I love my new Tahoe!!! You made my experience of buying a new car very easy and enjoyable. I will recommend everyone to come see Thanks Dennis Miller I love my new Tahoe!!! You made my experience of buying a new car very easy and enjoyable. I will recommend everyone to come see you for an easy enjoyable experiences to get the car of their choice. More

Can't forget about the service team! Once the deal is done, it is the service team that is ultimately responsible for bringing you back! There are no shortage of places where I can choo Once the deal is done, it is the service team that is ultimately responsible for bringing you back! There are no shortage of places where I can choose to have my vehicles serviced, but I always choose DePaula, and in particular, always work with Marc Rosebeck. Marc has always been our go to guy for all of our vehicles because he always ensures we are taken care of 100%. Whether it is scheduled, or last minute, Marc always manages to squeeze us in and always is willing to work around our schedule and needs. More

Rashawn Champ is the best!!!!! rashawn champ is great at his job. He always greets his customers with a smile and is always enthusiastic and can tell he really has a passion and lov rashawn champ is great at his job. He always greets his customers with a smile and is always enthusiastic and can tell he really has a passion and loves his job. Go to DePaula Chevrolet today and make sure you go see Rashawn Champ More

Customer Service is Job 1! Damien DeDonatis goes the extra mile to listen to your needs and concerns and to take you step by step through different opportunities to solve your i Damien DeDonatis goes the extra mile to listen to your needs and concerns and to take you step by step through different opportunities to solve your issue or answer your questions. More

Always there when you need him! I’ve purchased 2 vehicles from Damien and both experiences have been awesome! He’s always there at the drop of a hat to answer any question or assist I’ve purchased 2 vehicles from Damien and both experiences have been awesome! He’s always there at the drop of a hat to answer any question or assist with my service needs. As long as Damien is with DePaula you’ll have me as a customer! More

Appointment for my check engine light I purchased my vehicle from DePaula approximately two months ago and had the best expierence doing so and this is why I a persuaded to give you a 4 ou I purchased my vehicle from DePaula approximately two months ago and had the best expierence doing so and this is why I a persuaded to give you a 4 out of 5 stars on rating. I would otherwise give this past experience with them a 2 or 3. My vehicles check engine light was on and I scheduled the appointment to have it fixed, that was easy. Upon arriving to the dealership that morning it was confusing as to where I were to go, once I figured that out I was told to pull my car into the garage where someone would great me. Well we were not greeted and so go out of the car and went inside where we stood there waiting and waiting for someone to acknowledge our existence. Finally they did , we walked out to our vehicle with this guy who didn’t introduce him self and sorry I didn’t catch his name. He looks over our car and says okay you can wait inside and Kevin I think he said his name was, will be with you in a minute. Okay so we stand there while “Kevin” makes two and takes 1 phone call , after about 10 15 minutes he acknowledges us. He claimed he couldn’t give us a time of pick up , said “bob” would call us. I told him if it couldn’t be done by 3 , I got there at 9:45 I would speak to a manager. Upon picking up my car at 1: 30 all was fine until I’m driving and happen to peer over at the passenger side floor mat to which I see greasy boot prints all over. Unsure why anyone was in the passenger seat of my vehicle, last I was aware.... and I’m married to a mechanic it only take one ?? person to test drive a car. You all offered to do a detail cleaning on my car and that’s awsome however I live in Ballston Spa and absolutely hate driving my car anywhere near Albany. I may call and schedule, I don’t know. More

Great first experience First time bringing our Chevy to DePaula. Andrew Kuhn and the team were friendly and had my car inspected in a timely fashion. Even added a free car First time bringing our Chevy to DePaula. Andrew Kuhn and the team were friendly and had my car inspected in a timely fashion. Even added a free car wash. The waiting area is top notch also. More