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DePaula Chevrolet - Service Center

Albany, NY

4.2
2,183 Reviews

2,183 Reviews of DePaula Chevrolet - Service Center

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January 28, 2021

I have confidence in DePaula's service team. They make suggestions to keep my vehicle running well. The staff is friendly and eager to assist. More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
January 28, 2021

I would never go to this dealership again. They told me $5,000 to buy a motor and $3,000 to put it in. It ended up costing me $12,200, $4,000 more than what they quoted. When asked to see what they could d More

by Hommusguy
Recommend Dealer
No
Employees Worked With
Dave Plante
January 28, 2021

Great service, Honest workers with good hospitality. Did the job in a fast pace and with great quality. The price was a bit high however it was worth it. More

by Ali Alkhazaly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2021

Really Excellent service completed My recall staff was very professional they explain to me what they was gonna do send information to my phone and the video upon completion and a car wash to bootI will d More

by Nathan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2021

I trust this dealership and do not think they push for things that I really don’t need. This is the 3rd car I have leased. More

by jenniferking71898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2021

Dave was great! Dave helped me get my appointment ASAP. I got my car in the next day! Super fast. Check out was super easy too. More

by ALYSSAKLOUSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Plante
January 26, 2021

Staff is friendly, courteous and keeps you informed while waiting. While we couldn't afford to have all the work done at this time the service advisor prioritized what should be done when we can do More

by ALBANYAL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Richardson
January 26, 2021

Great service as part of the complimentary maintenance through leasing with DePaula. Car runs well and service plus car wash was provided quickly. Thank you More

by Amagliocca31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Vandenburgh
January 25, 2021

I am very pleased with the service I received. I plan on returning sometime in the future. My service advisor was Amanda Vandenburgh. Happy New Year to all. Stay safe. More

by lclarke1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Vandenburgh
January 23, 2021

From the check-in to the cash out it was a friendly and informed experience. I was glad that I picked an early appointment as it got busy fast. I waited and was informed every step of the way. Jeff explain More

by TAXGUY6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
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