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DePaula Chevrolet - Service Center

Albany, NY

4.2
2,183 Reviews

2,183 Reviews of DePaula Chevrolet - Service Center

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February 04, 2021

Depaula always does an excellent job with our car repairs and does not pad the bill or come up with “surprise” problems. Chuck was friendly, professional and honest. Repairs were done properly as promise More

by Cowboy Ernie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Richardson
February 03, 2021

Always a good experience with depaula. I added a detail/cleaning this time, the scent that was used in the car is extremely strong and not pleasant (possibly a bubble gum smell?) I wish I would have More

by Erin2lowe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
February 02, 2021

The service was professional & the explanations of the repairs were helpful. The shuttle service was super helpful in allowing me to not lose much time from work. Thank you More

by Nonna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
January 31, 2021

I’ve been coming here for my all vehicles for 30 years They never disappoint Chuck is a great service advisor and Dave is a staple Thanks guys More

by Bill C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denny Connolly
January 30, 2021

V e r y g o o d s e r v I c e t h a n k y o u. H h More

by JAHLE26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cade Saba, Mark Vandenburgh, Dave Plante, Jason Keville
January 30, 2021

Had an oil change completed. However items were stolen from my vehicle and a manager named mark has been notified. Very disappointed. Not sure if I will return or recommend for future business. More

by Disappointed Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael, Mark Vandenburgh
January 30, 2021

Very friendly and informative clean and knowledgeable staff willing to help and work with customer would recommend to friends and family will definitely keep coming back More

by JVANLEUVEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2021

Awesome customer service. I trust DePaula with my car. Will likely buy my next vehicle from them. They care about their customers greatly and are awarded for this. More

by lasashalucky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cade Saba, Mark Vandenburgh, Dave Plante, Jason Keville
January 29, 2021

My appointment for oil change and tire rotation fell on a day during a snow storm. The service techs accepted my vehicle covered with snow with no complaints. Service was completed quick and they even washed More

by bowking52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cade Saba
January 28, 2021

DePaula is first class. DePaula has the best sales and service departments hands down. Thanks again DePaula! Came in for a recall and was seen right away and treated me like family as soon as I walked in More

by zredden05257
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
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