Back

DePaula Chevrolet - Service Center

Albany, NY

4.2
2,183 Reviews

2,183 Reviews of DePaula Chevrolet - Service Center

Sort by
February 11, 2021

I can not say enough about Lauren and how wonderful she is. Every single person I’ve dealt with has been amazing!! Thank you so much for everything everyone does to make this a safe and friendly environmen More

by TANYASROSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Henry Phillips, Jeremy Terrell, Alex Haynes, Chuck Richardson
February 11, 2021

Great work and customer service. It was my 1st time at the dealership and I felt rite at home. Thanks for the great experience and service. More

by Acebandz1014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
February 11, 2021

Great dealership this is my second lease with DePaula Chevrolet! The service department there is very efficient...they get my car in and out quickly, explain everything concisely and are very friendly! More

by JupinA2
Recommend Dealer
Yes
Employees Worked With
Mike Haynes
February 11, 2021

Had three code, check engine light came on. Took it in for service, engine light taken care of nothing more, nothing less! They took care of it! More

by My Second Chevy!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
February 11, 2021

Fast scheduled maintenance service. Oil and filter change. Rotate the tires. Multi-point inspection. Brian sent me a progress and inspection video. Thorough and professional. More

by RODWING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian , Mike Haynes
February 11, 2021

Dennis Dave and Jake do a great job and the service department keep things moving and get you in and out quick Depaul is lucky to have them one of the main reasons I keep going to Paula to buy my new c More

by Patrickkelly66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Plante, David Plante, Mike Haynes, Alex Haynes
February 11, 2021

I wouldn’t go anywhere else! The service department treats me like family and each and every visit they go above and beyond to ensure I leave happy! Thank you once again for always taking great care o More

by Mykidzmum2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Restino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cade Saba, Mark Vandenburgh, Dave Plante, Gary Grimley, Lou Mangovski, Jason Keville
February 10, 2021

My vehicle was not fixed. I was told GM was made aware of the issue but there was no resolution. I asked for documentation stating GM is researching this issue and was toll 800-Chevusa. I told Jason I fel More

by DGMOHOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Keville
February 10, 2021

Service is always seamless, timely, and efficient. Alex was easy to work with, informative and friendly. Repair was done on time. This was a recall issue and the staff was very effective. More

by DALE B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex, Cade Saba
February 10, 2021

CJ does a great job greeting every customer that pulls into the service lane, has a positive attitude, and can always make me smile whenever I come in! More

by Michael Haynes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
209
...