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DePaula Chevrolet - Service Center

Albany, NY

4.2
2,183 Reviews

2,183 Reviews of DePaula Chevrolet - Service Center

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February 21, 2021

Very pleasant and professional. Always polite and informative on our cars progress. Always been satisfied with the care we received. Nice to look at the new cars too !! More

by MCCARTHY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2021

The part I needed had to be ordered, was there the next day. Very satisfied with the service, was told how long it would take, right on time. More

by WBURNICHE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
February 21, 2021

Very friendly, work was done in timely fashion, it was not a long wait for the service to be completed. Happy with the entire experience More

by MCCLARK77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Haynes
February 21, 2021

Took a little over an hour for an oil change. No video sent but they left a pack of cigarettes in my car. I don't smoke!! More

by JESSY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Terrell
February 21, 2021

2nd time going to the service department and same xxxx, making appointment telling them I need a loner car then getting there and then telling me no loner available! Couldn’t fix the problem with my car pu More

by JILLIAN_SPINNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2021

Quick and knowledgeable service and great sales person and transactions with Anthony Gallo when leasing or buying a vehicle from Depaula Chevrolett in Albany NY More

by gotboydsbears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Gallo, Mark Vandenburgh, Dave Plante, Jason Keville, David Plante, Mike Haynes, Alex Haynes, Chuck Richardson
February 20, 2021

Took way too long to get the vehicle back to me AFTER the work was done. It sat in the parking lot for at least 20 minutes while I tried to get the paper work and keys! More

by JBRYDEN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Keville, Alex Haynes
February 20, 2021

The service department was very helpful and courteous. Even though I did not have an appointments and they were very busy, they help me with my problem More

by carmella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
February 20, 2021

I love leasing my vehicles from DePaula Chevrolet. Sales reps are informative and professional and accommodating to one's needs. Dennis Connolly is the greatest. More

by jdv45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Connolly, Mark Vandenburgh
February 20, 2021

Great job for the service.Please next time kindly wash car.My car is so dirty yesterday.The service agent did great job and friendly More

by janm_uy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
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