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DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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September 15, 2022

Very good service agent. Handle maintenance service especially for the repairs very well.Continue your good works More

by janm_uy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
September 15, 2022

Polite service writer Tracy. Smiles and knowledgeable. Ontime delivery. La la la la la la More

by PYRIAGUY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy
September 15, 2022

They are very friendly. ..I had Andrew and he was absolutely awesome. Answered all of my questions and always answered when I called. More

by cpastore05@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew in service
September 15, 2022

They got my in when it was busy. And were quick to diagnose the problem. Part is on back order. More

by sk67c20
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Medico
September 15, 2022

Fast Gand good service, respectable customer service. No issues with anything, over all great experience More

by nickpotter184
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2022

The people are lovely . I waited 3 days for service to begin however or would be excellent More

by Carmellamazzotta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Richardson
Sep 14, 2022 -

Carmellamazzotta responded

Thanks for correcting the problem so I feel safe now.

September 14, 2022

Expensive oil change Sold me a truck with old brake pads in may and can’t replace More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marc Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2022

Service group was excellent Repairs were performed in less than expected time frame and the service advisor called us every day with a status update. Top Notch Group More

by GILLSON.DOUGLAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
September 13, 2022

Service staff is excellent. Very personable and efficient at the same time. They know their stuff. More

by POOKA907
Recommend Dealer
Yes
Employees Worked With
One of the service managers
September 12, 2022

Working through Ken at the collision center was outstanding. He always acted professional and provided updated actions dealing with my vehicular. Thank you Ken. More

by JMADIGAN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
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