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DePaula Chevrolet - Service Center

Albany, NY

4.2
2,183 Reviews

2,183 Reviews of DePaula Chevrolet - Service Center

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March 17, 2021

Great service, I only went in for an oil change and scheduled Maintenence. As usual chuck, Dennis and staff were professionals!! Thanks for everything gentlemen More

by AEROSSIBLDR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Richardson
Mar 22, 2021 -

DePaula Chevrolet responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 16, 2021

I was in and out pretty quickly for an oil change. No nonsense or trying to sell me things I didn't need. Slightly high price but to be expected from a dealership. More

by DSLOMINSKI
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
Mar 18, 2021 -

DePaula Chevrolet responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 16, 2021

Timely and attentive to our needs. Always friendly and the facility is top notch. Have been using the service Department for many years now and never disappointed. More

by Bretgelder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
Mar 18, 2021 -

DePaula Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 14, 2021

Service was speedy and excellent! I was able to get my appointment scheduled easily and really appreciated the text updates in the days leading up to the appointment and when the service was complete! More

by zmmccamy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

DePaula Chevrolet responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Depaula Chevrolet Inc, we value our customers and we look forward to seeing you on your next visit. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 14, 2021

They took care of me very well , I had nothing to worry about. Kept me updated every step of the way on my repair service More

by MR.T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Terrell
Mar 17, 2021 -

DePaula Chevrolet responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 14, 2021

Great service as usual. It’s always a pleasure coming here to get my truck worked on. This is the only Chevy dealer I’ll use. More

by Junbug421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
Mar 17, 2021 -

DePaula Chevrolet responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Depaula Chevrolet Inc, we value our customers and we look forward to seeing you on your next visit. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 14, 2021

Very prifessional service staff. I was impressed with how smoothly everything went and the thorough job they do. I am glad I choose DePaula to service my car. Highly recommend. More

by EYELOVESHEPARDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Haynes
Mar 17, 2021 -

DePaula Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 13, 2021

Chuck was great. I had a painless experience and would 100 work with him and the entire service department again. Chuck is obviously a credit to the company. More

by DVDFERA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
Mar 17, 2021 -

DePaula Chevrolet responded

Thank you for taking the time to write this review. We are pleased to hear that Chuck was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 13, 2021

I feel like a family member. They treat you so good and explain everything in detail I love the videos they send while fixing the car More

by PUNCHY1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Terrell
Mar 17, 2021 -

DePaula Chevrolet responded

Thank you so much for taking the time to share your kind words about your experience at Depaula Chevrolet Inc! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 13, 2021

You guys always get me in really good and I'm pleased with the service thank you and the guys in the repair shop do a good job too More

by DMATTHEWS080460Matthews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Plante, David Plante
Mar 17, 2021 -

DePaula Chevrolet responded

Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

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