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DePaula Chevrolet - Service Center

Albany, NY

4.2
2,183 Reviews

2,183 Reviews of DePaula Chevrolet - Service Center

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March 25, 2021

The entire experience was very efficiently handled by de Paula from scheduling to arrival to inspection to needed repairs. The waiting area is extremely comfortable and has WiFi so I was able to work from More

by Sean.r.McCorkle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
March 25, 2021

They are all very nice and treated me as I was someone special, the work was done on time and done with care thank you much More

by GXFELTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
March 25, 2021

Recall and remoteStarter completed on time with no Recall and remote Starter completed on time with no issues. Dropped the Truck before work and picked it up on my way home. Thank you. More

by LASCENZI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Plante, David Plante
March 25, 2021

Visit to service went very well was informed. Promptly of what needed to be done and time it would require. Was told necessary parts were available and to calmly wait in customer waiting area. Overall a g More

by NOBSKA87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill. At. Counter. Jason. Rocque. As well, Mark Vandenburgh, Dave Plante, David Plante
March 24, 2021

Great customer service! Jeff my service guy was great at keeping me updated and informed about my vehicle. I am a very satisfied customer! T More

by EMILYCARHART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Leonard, Jeff Scott
March 24, 2021

Jeff was excellent!! Great service.. Great team! Very satisfied. Everyone was informative and professional. Great great great group of people. I highly recommend DePaula chevy. More

by SICKOMARYO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
March 24, 2021

It was Excellent service. Everyone was friendly and made the visit enjoyable. All professional people. I’d recommend DePaula to anyone that asked about my experience More

by GIVEMEACLUEW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
March 24, 2021

Excellent,friendly ,quick service knowledgeable relaxing environment won't take my vehicle anywhere else for service my favorite feature during my service was visit was being able to see the service being p More

by KRYSTINA6030
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
March 24, 2021

I made an appointment to have my truck front end alined I made an appointment to have my truck front end alined and I got to your dealership a half hour early and my truck was taken in right away and was More

by zach48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
March 23, 2021

Great service . I switch from a Ford to a Chevy and so far I am happy with it . At first I thought the heat was horrible and that’s the way it would be but I was happy to find out there was a problem with More

by BEEP_JEEP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
Mar 26, 2021 -

DePaula Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

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