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DePaula Chevrolet - Service Center

Albany, NY

4.2
2,183 Reviews

2,183 Reviews of DePaula Chevrolet - Service Center

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March 27, 2021

Very diverse and educated team..... My service experience was on time and accurate.... They are true essential workers holding up to their true CHEVY standards..... 👍 More

by Casey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2021

The staff was very professional courteous a pleasure to deal with Randy Raymond and John Henry Phillips once I get my truck back from the water pump failing after a hundred five miles Dennis Walters was a More

by Rth492
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Okyem
March 26, 2021

I felt that it took longer then l anticipated to get inspection. The cost for the key was very steep just costly. The over all experience l can’t complain everyone was very professional and very helpful More

by daphnesILBURN1254
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2021

You don’t have my brand in the list.. hummer h3.. always great service.. information.. and problems solved!.. thank you Chuck fir being SO helpful!! More

by GOLDENCHEFJEFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
March 26, 2021

Great service. Fast, friendly and knowledgeable. Out the door in an hour and a half when they estimated 2 hrs. Never had a bad experience here. More

by MICKSTEAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
March 26, 2021

Initially, I was pleased with the greeting upon arrival however I was disappointed in the wait time which increased from 2 to 3 hours. I was okay with possibly half an hour more but there was no indication More

by alirbrsn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
March 26, 2021

I'm so happy when I go to DePaul all that has been done on the cars have been great .Jeff Scott ,is so nice when I talk to him about the situation...and gets it done. More

by CYNTHIASKRANDIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
March 25, 2021

Awesome, Pleasant, Reliable, Attentive, Detailing, Best Customer Service ever. What else can I say...They are one of a kind. Thank you Depaula Chevrolet Bless. More

by Merlene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Scott
March 25, 2021

Did amazing work on my truck the tec Dan did a good job. also Alex did so too vary happy with the work. Will come back More

by BRIAN43HANSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
March 25, 2021

Easy to make a service appointment, asked if I needed a ride to work, sent a great video explaining what was happening with my car and what the minimum needed to get done to be safe. Quick repair and follo More

by countrychicken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Medico
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