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DePaula Chevrolet - Service Center

Albany, NY

4.2
2,183 Reviews

2,183 Reviews of DePaula Chevrolet - Service Center

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March 31, 2021

Excellent service and counseling. I knew that the job would be thorough. My questions were promptly answered . A most satisfied customer! Safety is always paramount! More

by joan.dembinski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauryn Kucskar, Rick Medico
March 31, 2021

I'm 60 years old and I have never had better service than I get from DePaula. I never feel like I am being ripped-off. More

by CDPARK41460
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie, Alex
March 31, 2021

Service is terrible sales is terrible customer terrible I have have trouble since I pulled off the lot March 6 and still waiting for service to call me back More

by GINAR1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zach on sales , Anthony Gallo, Jason Keville, Jeff Scott
March 31, 2021

Purchasing the vehicle was made easy and enjoyable. I.was given quick call backs when I had any questions even after I purchased the vehicle. I wouldn't hesitate to go back when I'm ready to buy another vehi More

by j_mastropietrojason
Recommend Dealer
Yes
Employees Worked With
Jacqueline Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Henry Phillips
March 30, 2021

Very professional, friendly and thorough.They always Very professional, friendly and thorough. They always take care to address all of my concerns. It was so nice to see Dennis back on the Chevy side. More

by hhayes1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Scott
Jan 15, 2022 -

hhayes1 responded

Very efficient and professional. The two women who helped me last month were great. One of the quickest service visits ever. The cashier was so helpful as well. She helped me access Chevy rewards to cover some of the cost of the service.

March 30, 2021

Great! Great great great great great great great great great great great great great great great great great great great great great great great great!!!! More

by TWITTMANN88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Haynes
March 30, 2021

I had a great experience the salesman was great made us feel welcome he was on top of everything even answered my call after hour when I ran into a problem Cordel always had our back I would definitely do More

by CORTESEPHILLIP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Plante, Cordel Robertson, David Plante
March 28, 2021

Brought truck in for radio problem twice. Could not fix. Second visit they discovered a recall dated before my visit. So I wasted time and gas for nothing twice. Very disappointed More

by GBYH20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Haynes, Chuck Richardson
March 28, 2021

Dave is an excellent rep and if it wasn’t for him I probably would go elsewhere. He is always friendly and makes sure all my needs are up to date More

by hollywooddrivein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Plante, David Plante
March 27, 2021

I have been with DePaula for over 20 years. Dennis I have been with DePaula for over 20 years. Dennis Walters service director and Kevin Mcdevitt as corvette specialist they are best in the busines More

by JimDecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Mcdevitt, Mark Vandenburgh
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