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DePaula Chevrolet - Service Center

Albany, NY

4.2
2,183 Reviews

2,183 Reviews of DePaula Chevrolet - Service Center

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April 02, 2021

I have made an appointment for a car inspection and the service was slow because I believe they overbooked. On the positive side, the service personnel were all courteous and professional. I will retur More

by jgrathwol9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember
April 01, 2021

Convinced me to put almost 3k in work into my car, and it runs worse now than it did before I brought it in! No check engine light anymore at least >_> More

by CHRIS.ATKINS10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Medico
April 01, 2021

Bryan in parts got my warrantied part situation all straightened out.Everyone at the counter was accommodating and friendly. Walked out happy with a free replacement part More

by Mike N
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sarafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2021

It may sound corny but they do treat us like family! When we call or in person we always are treated with respect and everyone is courteous More

by filkinsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kara DePaula , Dario Arango, Mark Vandenburgh, Alex Haynes
April 01, 2021

This dealership always provides excellent service. They keep me informed of my vehicle’s progress while being serviced. This dealership is by far the best service provider I’ve ever had. More

by Shamm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
April 01, 2021

Chuck was great and communicative. Would definitely come back and request Chuck to provide service. Called me with updates frequently and was very helpful throughout process. More

by DYLANZHANG518
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
April 01, 2021

Alex was great to work with. Along with my oil change he got my vehicle inspected and I was in and out within the hour. More

by Erwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
April 01, 2021

Dave Plante has always taken care of my vehicles. He goes out of his way to answer any questions I may have, and treats his customers like family. More

by HRU021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Plante
March 31, 2021

Chuck was great, service was great. I got out before the estimated time without added expenses! Thanks, more words are needed to make this work so here they are. More

by MARKGREGORYART
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
March 31, 2021

This is the 1st vehicle i have purchased from DePaula. This is the 1st vehicle i have purchased from DePaula. So far, i am total impressed with the dealership. I have purchased several vehicles over the More

by DEBRACARPENTER518
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
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