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DePaula Chevrolet - Service Center

Albany, NY

4.2
2,183 Reviews

2,183 Reviews of DePaula Chevrolet - Service Center

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April 03, 2021

Got the job done quick and did everything I asked for and more. Loaner vehicle was great and made the longer work scope easier to manage More

by TACKLE7920
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
April 03, 2021

No waiting they took my vehicle right in, very friendly and courteous. Service performed as promised. There was a recsll they informed me out and completed it while I was there.Great people to do business More

by JLPEEKABOO2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Haynes
April 03, 2021

Chuck is absolutely amazing! Super informative and kept in touch with me during the whole process. Anytime i need anything i will call and ask for chuck and i know im in great hands. Chuck is the best! More

by JSHANNON388
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
April 03, 2021

I was surprised to see the amount of work and the cost of what it would take to fix my car, but Alex from Depaula worked hard to explain everything to me in detail in a way that made sense to me and helped m More

by kimingram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
April 02, 2021

Dissapointed that when I came in at the end of December for my inspection and I’ll change they recommended me to remove corrosion off of the battery. 3 months later they tell me I need I new one. I would h More

by Lmarcasciano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Keville, Alex Haynes
April 02, 2021

Great people, great experience, love my new truck. Chuck was a great person to work with. Very accommodating. Will be a Returning customer for sure. More

by Coreyharrington2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
April 02, 2021

I am very happy with the service that I received. Service writer was very professional and very informative every step of the way. Would definitely go back. More

by THOMAMIKE5K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
April 02, 2021

Chuck was amazing and so incredibly kind and gene did and amazing job on my vehicle. Very happy with the quality of service and the staff. More

by STEPHANIESMITH55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene the Technician who worked on my vehicle , Chuck Richardson
April 02, 2021

Very nice people to work with. Easy to make an appointment for service. The only problem I have experienced is they under estimate the times for service. More

by Jessica62681
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
April 02, 2021

The service department and technicians are courteous and knowledgable. The work hard to exceed my expectations. I unfortunately do not know their names but thanks. More

by SCOTTYDAWG2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Terrell
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