Back

DePaula Chevrolet - Service Center

Albany, NY

4.2
2,183 Reviews

2,183 Reviews of DePaula Chevrolet - Service Center

Sort by
April 11, 2021

Great experience! Thank you Alex for your hard work and efficiency in getting my car done in a timely manner. Communication through the whole process was smooth thorough. More

by ACRESTINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
April 11, 2021

Sat around for three hours, had an appointment at 10am, was charged over $157.00 for something that could have been done two weeks prior when I had an appointment then. More

by CKUNO1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Haynes
April 10, 2021

Service department is extremely efficient and complete in their approach to a customer’s needs and questions. Their vehicle service is superb. Making the appointment was simple process. I will say I have h More

by SCOP1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cullan Hanna, Chuck Richardson
April 09, 2021

Came in to get an oil change and a rotation. Everyone was very nice and pleasant to deal with. Service was quick and easy. Will always recommend Depaula. More

by DAVTYANA412
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Plante
April 09, 2021

Excellent job. Everyone was friendly and helpful. Service was fast and complete. No hassles and no ooblems. Happy customer. Waiting area was clean andsaniatized. Car runs great More

by billsullivan702
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

It's aways a very positive experience for me whenever i bring either of my vehicles to DePaula for servicing. It's a terrific feeling to know that no matter what needs to be repaired it will be done correc More

by plafalce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Vandenburgh, Jason Keville, Mike Haynes, Alex Haynes
April 08, 2021

Very good, very good, very good, very good, very good, very good, very good, very good very except for this form to fill out, I checked the boxes as 5 stars and I didn't want to write a minimum of 25 word More

by GRIMJZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
April 08, 2021

Customer service is great. Chuck helped me from the time I dropped the car off till I picked it up. Very helpful, kept me in the loop. Chuck went above and beyond to help me. Thank you More

by srcwarrior2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
April 08, 2021

Mike Haynes is truly the greatest, superb customer service. The man goes above and beyond expectations time and time again. He needs a raise for sure! More

by UPSTATECOOKIESHACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Haynes
April 08, 2021

Everyone I dealt with was very polite and knowledgeable. Don't make people write 25 words it's annoying. Words words words words words words. More

by GEISLERUSEDCARS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
...
190
...