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DePaula Chevrolet - Service Center

Albany, NY

4.2
2,183 Reviews

2,183 Reviews of DePaula Chevrolet - Service Center

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April 21, 2021

The service department always greets you at the car as you pull in ready to serve. You meet your advisor, they lay it all out and get your approval and makes sure you understand what is being done. They a More

by LYONSSEAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Richardson
April 20, 2021

DePaula is the place to go for your Chevrolet Service! The best service I have ever received from any dealership! You have a extremely satisfied customer! More

by Ltshere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Vandenburgh, Dave Plante, Alex Haynes
April 18, 2021

All employees were Friendly, Helpful and Knowledgeable. Scheduling a appointment was easy. My Service Manager set an example for all others to take notice of. Thank you for everything. More

by crow1661
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Keville
April 17, 2021

Excellent service friendly fast & Courteous,With prices that can’t be beat,I wouldn’t go anywhere else for any of my many automotive needs. More

by rkj64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Plante, Santiago Herman
April 17, 2021

Dennis and the Depaula Service Team always take care of me. Thank you all for your reliable service. I will always trust Depaula with my service needs. More

by Tb551285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Keville, Mike Haynes
April 17, 2021

Was pleased to be able to schedule to have a State inspection performed on my vehicle on the same day I called. I was also pleased to see the COVID safety measures taken. Hand sanitizer stations were More

by fosterja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
April 17, 2021

25 words about this review. Scott was great, sales team was unsatisfactory in regards to my wear and tare package that’s no longer valid. Still haven’t received my $750 refund More

by vogeljames50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
April 17, 2021

It was good service it was nice get me in right way I don’t think you need to do 25 words to tell how service wss More

by eric.hunt
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
April 17, 2021

Shortly after hitting 36000 miles the check engine light came on in my Tahoe. Rick and the service manager handled the matter efficiently and fairly and I am very grateful. Laurie delivered our car during More

by satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Medico
April 16, 2021

Staff was excellent. I was told what to expect and how long it would take. Jeff explained the process and the video I would be recieving. A very smooth process. More

by BILLYSCOTIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
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