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DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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May 05, 2021

Professional, informative, and clean. My gold team rep was on point. My only complaint at this time is the misspelling of my name. My name is CAROLYN not CAROLINE. More

by MCCARTYMARBLEY143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Medico
May 05, 2021

Everyone we dealt with were extremely friendly. They were able to get us in and out quickly. They were able to diagnose our problem & fixit within an hour. More

by THEDOCTOR122570
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Niel
May 05, 2021

Well I bought a 50,000.00 truck .when I bought it was told the backup camera would make the trailer disappear when backing up. Well it never work so when I brought it in for service I had them look at it More

by PHIL_NAN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
May 05, 2021

My Service Rep., Alex was great, however it took a month for the dealer to get the part to repair my car. Thank goodness my car was still under warranty, and they gave me a free loaner, for the entire month More

by MA0HRHC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Haynes
May 05, 2021

They do a good job on the first try, that makes a difference for me to want to come back. Thanks for your efforts guys. More

by mvasto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Vandenburgh, Alex Haynes
May 04, 2021

Dave Plante and his team are great. Service were done as expected and on time. Keep up the great work. I appreciate all that you do. More

by LMR2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Plante
May 04, 2021

These guys offer great service all the time. I dropped my car off to be serviced a few times and its always a pleasant experience. More

by MS_ASHUN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Tomaselli
May 04, 2021

Very friendly. Service was completed in a timely manner. I was updated along the entire process. Covid safe and clean dealership. I get all my service here. More

by CAPTAINCRISTO40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
May 04, 2021

Always quick, accommodating service. I hit a bad pot hole last year. Destroyed my rear tire. Limped into the dealership, unannounced. They replaced my tire, checked the alignment, suspension and had me out i More

by Drj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Pakatar, Jeff Scott, Mike Haynes, Rick Medico, Alex Haynes
May 03, 2021

Everything was good. The pick up was great, everything was ready when I arrived for pick up. Everyone was helpful and friendly. Great job everyone. More

by darmerg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who I dealt with. But they were great.
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