DePaula Chevrolet - Service Center

The staff was fine. The service was quick. However, for the second time I had services done that were under warranty but for some reason it did not appear in the computer. Your staff had to go looking for the second time I had services done that were under warranty but for some reason it did not appear in the computer. Your staff had to go looking for my warranty info. It was time consuming for both your staff and myself. Your staff shouldn't have to worry that all the correct information is there. It should just be there. If you update your system you need to make sure all information is successfully and completely transferred. Otherwise you can have aggravated staff and customers. More

I brought my traverse into Depaula for its first oil change on 7/22/21. All I needed was an oil change and tire rotation. It took 1 hour and 30 minutes. That’s ridiculous. After an hour of waiting I had change on 7/22/21. All I needed was an oil change and tire rotation. It took 1 hour and 30 minutes. That’s ridiculous. After an hour of waiting I had to ask at the service desk several times when and if my vehicle would be done…. I most likely will not be back More

Chuck is the man. He is very clear in his communication and always makes sure to follow up! Great work! Only dealership I would use! and always makes sure to follow up! Great work! Only dealership I would use! More

The service advisors are all very good at that jobs and CJ takes care of everyone. Great job Gator and Tank. See y’all next time. CJ takes care of everyone. Great job Gator and Tank. See y’all next time. More

Dave is always very friendly, helpful and informative which in return makes the trip to the dealership an easy experience. Dave runs his team very well and efficiently. which in return makes the trip to the dealership an easy experience. Dave runs his team very well and efficiently. More

Honored their promises in spite of COVID-19. No one I dealt with when I bought car is still at Depaula but Joe Fifield worked around it dealt with when I bought car is still at Depaula but Joe Fifield worked around it More

I had an excellent experience working with Dave Plante he understood what problems I was having and proper repairs were made which corrected the issue. understood what problems I was having and proper repairs were made which corrected the issue. More

Love how service greets you when you drive in. Friendly and always makes sure you get the service you need.to perfection with explosion if needed. and always makes sure you get the service you need.to perfection with explosion if needed. More

I was very disappointed that it took 2 hours to get an inspection and I had an appointment .When I talked to Jeff he said I should make an earlier appointment but I work. He said he only had one tech and inspection and I had an appointment .When I talked to Jeff he said I should make an earlier appointment but I work. He said he only had one tech and 4 cars to inspect and I told him I had an appointment time. More

In and out in a resonable time and price was resonable....thanks.. To bad Cocid has taken away the snacks from the waiting area...that did help pass the time. resonable....thanks.. To bad Cocid has taken away the snacks from the waiting area...that did help pass the time. More